Lead, Patient Experience – Bone Capabilities, Senior Manager

Amgen

. Lead access marketing strategy and tactical planning for DMAB across the Bone portfolio .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $149,349 - $202,061 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing access marketing strategies within the pharmaceutical and healthcare sectors, with a strong focus on payer landscape, coverage, and reimbursement dynamics. Proven ability to lead cross-functional initiatives, optimize resources, and translate insights into actionable recommendations.

Highest-signal resume keywords

Access Marketing Strategy DevelopmentU.S. Payer Landscape UnderstandingCross-Functional Initiative LeadershipAnalytical Problem-Solving SkillsStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Marketing StrategyAccess Tools DevelopmentDigital Solutions OptimizationMarket ResearchPerformance EvaluationCompliance Messaging DevelopmentPatient Support ProgramsField Resource DevelopmentReimbursement DynamicsCustomer Support Programs

Soft Skills

Strategic ThinkingCollaborationCommunicationInfluencing Without AuthorityAccountability

Tools & Technologies

Amgen SupportPlusDigital CapabilitiesField Reporting ToolsAccess Messaging Resources

Industry Keywords

Pharmaceutical MarketingBiotechnology MarketingHealthcare MarketingMarket AccessPatient Access Challenges

About the role

Key responsibilities & impact

Lead access marketing strategy and tactical planning for DMAB across the Bone portfolio
Identify payer, competitive, and patient journey barriers
Partner with Brand and PAR teams to develop solutions improving access, therapy initiation, and continuity of care
Lead development, evaluation, and optimization of access tools, Bone Therapy Finder sites, coverage resources, and digital solutions
Develop compliant access messaging, educational resources, and field communications for Sales, KAMs, and FRMs
Support teams navigating coverage changes, biosimilar competition, and reimbursement dynamics
Optimize field reporting, alerts, and insights from Amgen SupportPlus
Ensure field teams and patient support channels have consistent messaging and resources
Partner with Brand, Market Access, Sales, Analytics, and PAR COEs to define needs and integrate shared capabilities
Define success measures and evaluate access marketing program performance
Use analytics, market research, and field insights to identify barriers and inform recommendations
Lead development and approval of access marketing materials with Legal, Regulatory, and Compliance teams
Manage agency partners, project budgets, and execution of key initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of marketing and/or business experience, OR Master's degree and 4 years of marketing and/or business experience, OR Bachelor's degree and 6 years of marketing and/or business experience, OR Associate's degree and 10 years of marketing and/or business experience, OR High school diploma or GED and 12 years of marketing and/or business experience
5+ years of experience in pharmaceutical, biotechnology, or healthcare marketing, market access, sales, or patient support
Strong understanding of the U.S. payer landscape, coverage and reimbursement, and patient access challenges, ideally within medical benefit or specialty products
Experience developing access marketing strategies, field resources, digital capabilities, or customer support programs
Ability to lead complex, cross-functional initiatives, influence without authority, and drive accountability for results
Strong strategic thinking, analytical, and problem-solving skills
Ability to translate insights into actionable recommendations
Experience partnering with field sales, reimbursement teams, agencies, and external vendors
Excellent communication, collaboration, and stakeholder management skills
Ability to manage competing priorities, lead initiatives from strategy through execution, and deliver results in a dynamic environment

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible
Career development opportunities
Work/life balance
Financial plans with opportunities to save towards retirement or other goals