Regional Patient Access Lead

Amgen

. Lead and manage a team of field-based Patient Access Liaisons.

Posted 9/17/2026full-timePhiladelphia • New York • United StatesSenior💰 $175,959 - $238,062 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Patient Access management, team leadership, and strategic direction within the healthcare industry. Proficient in developing performance metrics, training programs, and effective communication strategies to enhance patient access and education.

Highest-signal resume keywords

Patient Access ExperiencePeople ManagementData AnalysisPresentation SkillsKnowledge of PhRMA and OIG Guidelines

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access ManagementData AnalysisPerformance Metrics DevelopmentPatient EducationHealthcare Provider Communication

Soft Skills

Interpersonal SkillsProblem-Solving SkillsCommunication SkillsProactive DemeanorTeam Collaboration

Tools & Technologies

Microsoft OfficePowerPoint

Industry Keywords

Pharmaceutical IndustryRare DiseasesInsurance KnowledgeReimbursementFoundation Assistance

About the role

Key responsibilities & impact

Lead and manage a team of field-based Patient Access Liaisons.
Ensure the group meets business and personal development objectives.
Provide input on the strategic direction of the business.
Coordinate with Area Sales Directors to facilitate teamwork between Patient Access and sales partners.
Support joint team priorities, strong communication, and healthcare provider education on Amgen By Your Side services.
Hold accountability for team performance, training, and compliance.
Develop and track key performance metrics aligned with team efforts and company business objectives.
Develop each team member individually to fulfill regional role requirements.
Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing, and Training to support patient access to medications.
Ensure appropriate fundamental and ongoing team training and expertise.
Identify new patient needs and communicate them effectively with cross-functional teams.
Coordinate team participation in national and local patient meetings and events.
Oversee and support patient programs to satisfy current patient educational needs.
Develop presentations on group objectives and performance as needed, at least quarterly.

Requirements

What you’ll need

Doctorate Degree and 2 years of Patient Access experience OR Masters Degree and 4 years of Patient Access experience OR Bachelors Degree and 6 years of Patient Access experience
Experience in the pharma or medical industry
People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)
Experience in rare diseases and/or applicable disorders preferred
Facility with key performance metrics and data analysis
Previous patient educator or patient access experience
Previous experience calling on patients and/or healthcare providers
Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.
Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry
Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting
Requires 50-75% regional travel, including some overnight and weekend commitments.
Excellent presentation and PowerPoint skills
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Benefits

Comp & perks

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Financial plans with opportunities to save towards retirement or other goals
Work/life balance