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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategy implementation and customer relationship management within the pharmaceutical and healthcare sectors. Proficient in achieving sales targets while providing comprehensive product knowledge and driving product utilization.
Highest-signal resume keywords
Sales ExperienceProduct KnowledgeCustomer Relationship ManagementInfluencing SkillsLocal Market Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyProduct UtilizationAccount ManagementReimbursement Issue ResolutionSales Target AchievementClinical KnowledgeBusiness AnalysisTerritory PlanningMedical Educational ProgramsBranded Sales Messaging
Soft Skills
Relationship BuildingAdaptabilityCommunication SkillsCollaborationDriving for Results
Certifications & Qualifications
Bachelor's DegreeAssociate's DegreeHigh School Diploma/GED
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceDiagnosticsHealthcare InsuranceBone HealthSales OutcomesCustomer EngagementProduct Access
About the role
Key responsibilities & impact- Serve as the primary customer contact and implement marketing strategy while promoting Amgen products as led by the District Manager
- Provide current and comprehensive product knowledge and communicate clinical benefits to medical professionals
- Drive appropriate product utilization
- Achieve territory sales through branded sales messages, planned programs, medical educational programs, and in-person and virtual engagement
- Schedule and follow up with medical educational programs
- Achieve or exceed sales targets
- Develop, service, and manage customer accounts
- Customize customer discussions based on customer needs
- Ensure product access and resolve or triage reimbursement issues
- Maintain product contracts
- Provide feedback on marketing strategy and analyze business effectiveness and territory activity
- Develop territory plans with the District Manager
- Share best practices and collaborate with colleagues
- Uphold Amgen values and maintain product passion throughout the sales cycle
Requirements
What you’ll need- Specialty Representative: Bachelor's Degree, OR Associate's degree and 4 years of Sales experience, OR high school diploma/GED and 6 years of Sales experience
- Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related, OR Associate degree and 6 years of sales and/or clinical experience, OR high school diploma/GED and 8 years of sales and/or clinical experience
- Preferred experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Product or hospital sales experience in relevant therapeutic areas, including bone health
- Bachelor's degree in Life Sciences or Business Administration preferred
- Adaptability with sales planning, business/industry/technical knowledge, communicating with impact, driving for results, and cultivating internal/external relationships
- Relocation is not offered for this role
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
