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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and marketing strategies within the pharmaceutical and healthcare sectors, with a strong focus on relationship-building and customer engagement. Proficient in navigating complex payer environments and resolving reimbursement issues to ensure product access.
Highest-signal resume keywords
Sales ExperienceClinical ExperienceProduct KnowledgeRelationship-Building SkillsMarket Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningMarketing Strategy ImplementationCustomer Account ManagementReimbursement Issue ResolutionTerritory Analysis
Soft Skills
AdaptabilityCommunication SkillsInfluencing Skills
Certifications & Qualifications
Bachelor's DegreeAssociate's DegreeHigh School Diploma/GED
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceDiagnostics
About the role
Key responsibilities & impact- Provide clinical knowledge of Amgen products to medical professionals and help them navigate the complex payer environment
- Act as the primary customer contact
- Implement marketing strategy and promote Amgen products as led by the District Manager
- Communicate product clinical benefits to medical professionals to drive appropriate utilization
- Achieve territory sales through branded sales messages, planned programs, medical educational programs, and in-person and virtual engagement
- Develop, service, and manage customer accounts
- Customize discussions and customer interactions based on customer needs
- Ensure product access and resolve or triage reimbursement issues
- Maintain product contracts
- Provide feedback on marketing strategy and analyze business effectiveness of sales activities and territory analysis
- Develop territory plans with the District Manager
- Share best practices and collaborate with colleagues
- Sustain product passion throughout the sales cycle while building the Amgen brand and serving patients
- Uphold Amgen Values
Requirements
What you’ll need- Specialty Representative: Bachelor's Degree OR Associate's degree and 4 years of Sales experience OR high school diploma/GED and 6 years of Sales experience
- Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related OR high school diploma/GED and 8 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related
- Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries preferred
- Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
- 3 years+ experience preferred for Senior Specialty Representative
- Product or hospital sales experience in specified therapeutic areas, including bone health, preferred
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration preferred
- Adaptability with Amgen Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships
- Relocation is not offered for this role
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance