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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategy implementation and customer relationship management within the pharmaceutical and healthcare sectors. Proficient in analyzing sales effectiveness and developing territory plans to achieve sales targets while maintaining strong product knowledge.
Highest-signal resume keywords
Sales ExperienceCustomer Relationship ManagementProduct KnowledgeTerritory PlanningInfluencing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy ImplementationAccount ManagementBusiness AnalysisReimbursement Issue ResolutionClinical KnowledgeSales Target AchievementMarket AnalysisProduct Contract MaintenanceCustomer EngagementProgram Delivery
Soft Skills
Relationship BuildingAdaptabilityCommunication SkillsCollaborationFeedback Provision
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceDiagnosticsSales PlanningBone HealthHealthcare InsurancePharmacy ServicesLife Sciences
About the role
Key responsibilities & impact- Provide current and comprehensive knowledge of Amgen's products and communicate clinical benefits to medical professionals
- Implement marketing strategy and promote Amgen products as led by the District Manager
- Act as the primary customer contact
- Deliver branded sales messages and conduct planned programs
- Schedule and follow up with medical educational programs
- Achieve or exceed sales targets through in-person and virtual engagement
- Develop, service, and manage customer accounts
- Customize discussions and customer interactions based on customer needs
- Ensure product access and resolve or triage reimbursement issues
- Maintain product contracts
- Provide feedback on marketing strategy
- Analyze business effectiveness of sales activities and territory analysis
- Develop territory plans with the District Manager
- Partner with colleagues to share best practices and support learning and growth
- Sustain product passion throughout the sales cycle while building the Amgen brand and serving patients
- Uphold Amgen Values
Requirements
What you’ll need- Specialty Representative: Bachelor's Degree OR Associate's degree and 4 years of Sales experience OR high school diploma/GED and 6 years of Sales experience
- Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- Preferred experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Product or hospital sales experience in relevant specialty areas, including bone health
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Preferred bachelor's degree in Life Sciences or Business Administration
- Adaptability with Amgen's Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships
- Relocation is not offered for this role
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance