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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategy implementation and customer relationship management within the pharmaceutical and healthcare sectors. Possesses strong influencing skills and adaptability to meet sales targets while effectively communicating product benefits to medical professionals.
Highest-signal resume keywords
Sales ExperienceClinical ExperienceProduct KnowledgeRelationship-Building SkillsSales Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyCustomer Account ManagementMarket AnalysisReimbursement Issue ResolutionSales Target AchievementProduct Contract MaintenanceTerritory PlanningBranded Sales MessagingMedical Educational ProgramsBusiness Effectiveness Analysis
Soft Skills
AdaptabilityCommunicationInfluencing SkillsCollaborationCustomer Engagement
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceDiagnosticsSales TrainingBone HealthHealthcare InsurancePharmacy ServicesMedical Supply
About the role
Key responsibilities & impact- Provide current and comprehensive knowledge of Amgen's products and communicate clinical benefits to medical professionals
- Act as the primary customer contact and implement marketing strategy and promote Amgen products as led by the District Manager
- Achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up with medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement
- Develop, service, and manage customer accounts
- Customize discussions and customer interactions based on customer needs
- Ensure product access and resolve or triage reimbursement issues
- Maintain product contracts
- Provide feedback on marketing strategy and analyze business effectiveness of sales activities and territory analysis
- Develop territory plans with the District Manager
- Partner with colleagues to share best practices and learn and grow
- Sustain product passion throughout the sales cycle while building the brand and serving patients
- Uphold Amgen Values
Requirements
What you’ll need- Specialty Representative: Bachelor's Degree OR Associate's degree and 4 years of Sales experience OR high school diploma/GED and 6 years of Sales experience
- Senior Specialty Representative: Bachelor's degree and 3 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related OR high school diploma/GED and 8 years of sales experience and/or clinical experience in healthcare/scientific field that is not sales related
- Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries preferred
- Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
- 3 years+ experience preferred for Senior Specialty Representative
- Product or hospital sales experience in relevant therapeutic areas, including bone health
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration preferred
- Adaptability with core competencies in sales planning and organizing, business/industry/technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships
- Relocation is not offered for this role
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Health and welfare plans for staff and eligible dependents
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance