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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategies and customer relationship management within the pharmaceutical and healthcare sectors, while effectively communicating product benefits and ensuring access to products. Possesses strong influencing skills and adaptability to align with Amgen's core values.
Highest-signal resume keywords
Sales ExperienceCustomer Relationship ManagementProduct PromotionHealthcare Industry KnowledgeInfluencing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyAccount ManagementMarket AnalysisReimbursement Issue ResolutionProduct Contract Maintenance
Soft Skills
Relationship BuildingAdaptabilityCommunication SkillsCollaboration
Certifications & Qualifications
Bachelor's DegreeAssociate's DegreeHigh School Diploma/GED
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceDiagnostics
About the role
Key responsibilities & impact- Provide current and comprehensive knowledge of Amgen's products and communicate clinical benefits to medical professionals
- Serve as the primary customer contact and implement marketing strategy and product promotion as led by the District Manager
- Achieve territory sales through branded sales messages, planned programs, medical educational programs, and in-person and virtual engagement
- Develop and manage customer account relationships
- Customize customer discussions based on customer needs
- Ensure product access and resolve or triage reimbursement issues
- Maintain product contracts
- Provide feedback on marketing strategy
- Analyze business effectiveness of sales activities and territory performance
- Develop territory plans with the District Manager
- Partner with colleagues to share best practices and support professional growth
- Sustain product passion throughout the sales cycle while building the Amgen brand and serving patients
- Uphold Amgen Values
Requirements
What you’ll need- Specialty Representative: Bachelor's Degree OR Associate's degree and 4 years of Sales experience OR high school diploma/GED and 6 years of Sales experience
- Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR high school diploma/GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- Preferred experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Product or hospital sales experience in specified medical specialties preferred
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration preferred
- Adaptability with Amgen's Core Competencies
- Specialty Representative/Senior Specialty Representative role level/title determined by match to basic qualifications and experience for the geography
- Relocation is not offered for this role
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
