Provider Support Specialist

Ampersand Therapy

. Oversee timekeeping processes and issue resolution .

Posted 9/21/2026full-timeRemote • United StatesJunior💰 $58,000 - $63,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing onboarding processes, employee support, and compliance with HR-related requirements. Proficient in utilizing Google Workspace and HRIS/HCM systems to enhance operational efficiency.

Highest-signal resume keywords

Onboarding ManagementEmployee SupportHRIS/HCM Systems ExperienceStrong Communication SkillsOrganizational Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ExperienceOnboarding ProcessesCompliance ManagementProfessional License VerificationExpense Management

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationTime ManagementPrioritization Skills

Tools & Technologies

Google WorkspaceHRISHCM Systems

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Employee Records ManagementOperational InquiriesRecruitment ProcessesFast-Paced EnvironmentSchool-Based Experience

About the role

Key responsibilities & impact

Oversee timekeeping processes and issue resolution
Manage reimbursement and expense processes, including approvals and employee support
Provide employee support triage and respond to operational and HR-related inquiries
Verify professional licenses and track pending and expiring licenses
Maintain accurate employee records and ensure compliance with onboarding and employment requirements
Coordinate onboarding requirements, including district and state-specific requirements such as Faith's Law, district-level paperwork, fingerprinting, and drug screenings
Manage onboarding workflows and ensure timely completion of onboarding steps
Prepare and send offer letters, assignment confirmations, and initial welcome communications
Serve as a point of contact for onboarding updates and employment status changes

Requirements

What you’ll need

At least 1 year of administrative experience, including exposure to human resources and recruitment processes
School-based professional experience (e.g., teacher, SLP, or related role) will be considered in lieu of administrative experience
Bachelor’s degree required
Strong verbal and written communication skills
Proficiency in Google Workspace (Docs, Gmail, Sheets) and comfort learning new systems
Experience with HRIS/HCM systems preferred
Strong organizational abilities with excellent time management skills
Ability to prioritize in a fast-paced, remote environment

Benefits

Comp & perks

401(k) and 401(k) matching
Health, dental, and vision insurance
Flexible Spending Account (FSA)
Unlimited paid time off
Fully remote work
Short-term disability
Life insurance options