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SAP Support Consultant, EWM
Amstad Personal. Support renowned Swiss and international clients in second- and third-level support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in SAP EWM and logistics processes, with a strong focus on customizing and integrating solutions to optimize warehouse operations. Proficient in managing service delivery and ensuring customer satisfaction while collaborating effectively with clients and internal teams.
Highest-signal resume keywords
SAP EWM ExpertiseSAP TM KnowledgeCustomizing Expertise in SAP LogisticsIntegration of External Warehouse SystemsBilingual in German and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP EWMSAP TMCustomizing SAP Logistics ProcessesECCS/4HANAIntegration of Mobile DevicesLogistics Process AnalysisChange Request ImplementationIncident AnalysisService Delivery Management
Soft Skills
CommunicativeSelf-MotivatedSolution-OrientedCustomer-Service OrientationDependable
Industry Keywords
In-House ConsultingWarehouse OperationsBusiness Process OptimizationClient AdvisoryCustomer Satisfaction
About the role
Key responsibilities & impact- Support renowned Swiss and international clients in second- and third-level support
- Analyze incidents and develop sustainable solutions
- Handle customizing tasks
- Implement change requests
- Advise clients’ internal application support teams and business departments on optimizing business processes
- Support implementation from specification through go-live
- Manage service delivery
- Ensure customer satisfaction
- Collaborate with clients, business departments, and internal teams
Requirements
What you’ll need- At least seven years of experience with SAP EWM
- Additional knowledge of SAP TM is preferred
- At least five years of professional experience in in-house consulting
- Strong customizing expertise in SAP logistics processes in ECC and S/4HANA environments
- Familiarity with complex logistics processes
- Experience integrating external warehouse systems
- Experience integrating mobile devices in warehouse operations
- Very good written and spoken German and English
- Communicative, self-motivated, and solution-oriented personality
- Strong customer-service orientation and a professional, dependable manner when dealing with customers and stakeholders
Benefits
Comp & perks- Permanent employment contract
- Probationary period: 3 months
- 40-hour workweek
- 25 days of annual leave
- Generous benefits package
- Supportive and appreciative work environment
- Family-like atmosphere with experienced colleagues serving as sparring partners
- Short decision-making processes
- Strong team spirit
- Personal responsibility, innovation, and professional development are actively encouraged