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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce testing, including writing and executing test cases and scripts, while effectively collaborating with stakeholders to ensure quality assurance across projects. Proficient in automating QA processes and developing performance testing strategies to enhance system functionality.
Highest-signal resume keywords
Salesforce TestingAutomated TestingTest Script DevelopmentPerformance TestingAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-To-End Test CasesTest Script ExecutionCloud Architecture TestingDefect LoggingRegression Testing
Soft Skills
Analytical SkillsTroubleshooting SkillsCommunication SkillsPresentation SkillsClient-Facing Skills
Tools & Technologies
Copado Robotic TestingJiraClaudeMicrosoft OfficeLucidChart
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Quality AssuranceStakeholder CollaborationProject ManagementUser DocumentationManual Testing
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support the expansion of the Salesforce-based online quote, bind, and issuance portal and future initiatives
- Review requirements and partner with business teams to identify test scenarios
- Write test scripts for new functionality and enhancements
- Monitor Copado script results and act on failures
- Collaborate with CAIS and partner stakeholders to define and deliver QA services for upgrades, enhancements, and new products
- Ensure regression testing is completed for each Salesforce release
- Automate QA processes using Copado Robotic Testing, Jira test scripts, and Claude
- Analyze, specify, and design tests for cloud architecture components
- Develop, document, execute, and automate test scenarios and log defects
- Help develop performance testing strategies and plans
- Build automated performance scripts and execute functional and performance tests
- Work with Development, Operations, and Architecture teams to review test results and troubleshoot issues in Jira
- Work with the Training Lead to keep end-user documentation aligned with functionality
- Represent the Testing Team with business owners, technology managers, and clients on requirements, features, stories, and test scripts
Requirements
What you’ll need- Experience writing and executing end-to-end test cases and scripts in Salesforce
- Proficient in Microsoft Office, Project, Visio, LucidChart, SharePoint, and project management and time tracking tools
- Strong analytical and troubleshooting skills, with the ability to describe software defects and learn quickly
- Excellent communication, presentation, and client-facing skills, with the ability to work independently and across teams while managing competing priorities
- Experience using Claude to turn requirements into test scripts and training documentation for SMEs and business teams performing manual testing
- Ability to create and update online user procedures
- Experience collaborating with stakeholders, process owners, project managers, and creative and technical teams on QA tasks
- Bachelor's degree or equivalent qualification
- 3-5 years of related experience in manual and automated testing
- Experience using Claude to build test scripts and automate testing
- Must be authorized to work for any U.S. employer
Benefits
Comp & perks- Medical, Dental, Vision available your first day of employment
- Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
- Virtual therapy
- Digital coaching
- 24/7 EAP counseling
- Company-paid Basic Life & AD&D Insurance
- Short-Term Disability
- Employee Assistance Program
- Health Savings Account with company contributions
- Health Care FSA
- Dependent Care FSA
- Commuter Benefits
- Parental Leave and Adoption Assistance
- Voluntary Life Insurance
- Critical Illness coverage
- Accident coverage
- Identity Theft Protection
- Retiree medical benefits available for Medicare-eligible retirees
- 401(k) with company match
- Generous Paid Time Off and Company Holiday Schedule
- Collaborative, continuing education focused work environment
- Career advancement opportunities