Customer Account Specialist, Customer Operations

Analog Devices

. Partner with the Sales Team to add value to the FSE mission and enhance customer experience .

Posted 11/4/2026full-timeDublin • IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in managing customer demand streams, revenue forecasting, and contract negotiations while ensuring alignment with organizational policies. Excels in collaboration with cross-functional teams to enhance customer experience and drive go-to-market strategies.

Highest-signal resume keywords

Revenue ForecastingContract NegotiationCustomer Demand ManagementMS Office ProficiencyProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingProject ManagementPricing ManagementSupply Chain OptimizationDemand Monitoring

Soft Skills

Outstanding Communication SkillsDetail-OrientedTime ManagementSelf-MotivatedCollaborative

Tools & Technologies

MS Excel

Industry Keywords

Customer ExperienceGo-To-Market StrategySupply AgreementsProduct Life CycleEscalation Management

About the role

Key responsibilities & impact

Partner with the Sales Team to add value to the FSE mission and enhance customer experience
Drive ADI’s go-to-market strategy for strategic accounts
Proactively manage assigned customers’ demand streams, including sales support, customer interface, pricing and contracts, sales forecasting, supply and demand optimization, and project management
Work with Planning, Manufacturing, Business Units, and Global Supply Partners to communicate requirements and expectations
Monitor revenue, backlog, forecasts, and performance to plan
Align backend systems with anticipated demand
Collaborate with Global Operations, Planning, and Sales teams and serve as an escalation point for internal and external customers
Advise the team, proactively identify issues, and provide solutions
Lead customer meetings by phone, virtually, and in person
Provide quotations, manage pricing contracts, and coordinate worldwide pricing needs
Participate in contract negotiations and coordinate with the contract center
Manage revenue forecasting, unit forecasting (CFIT), Split/DAR Management, MSD/PRT+, Sampling, and demand monitoring
Track new design opportunities and project ramps
Review end-customer product life cycles
Share and consult on customer forecast data
Coordinate product changes and applications support
Align customer requirements with ADI policies
Analyze supply position at each stage of production
Review and negotiate customer supply agreements

Requirements

What you’ll need

Service-oriented individual with a four-year Bachelor's degree
Highly organized and detail-oriented with outstanding follow-through skills
Outstanding written, oral communication, and presentation skills
Ability to work collaboratively and independently
Ability to perform under tight deadlines and shifting priorities
Excellent MS Office skills, especially Excel
Self-motivated and disciplined, with strong ownership and ability to execute with minimal supervision
Excellent time management capability
Strong problem-solving and critical thinking capability
Quick learner and willing to take on challenges
Job Req Type: Experienced
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Benefits

Comp & perks

Potential travel (10%)
Equal opportunity employment