Global Platform Delivery Lead

Analog Devices

. Provide end-to-end leadership for ServiceNow / EmployeeWorks platform delivery and the broader employee experience roadmap .

Posted 10/23/2026full-timeLimerick • IrelandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading ServiceNow platform delivery and managing complex, cross-functional programs to achieve measurable business outcomes. Proficient in governance, risk management, and ensuring compliance with data privacy and security standards.

Highest-signal resume keywords

ServiceNow HRSD ImplementationCross-Functional Program ManagementAgile Delivery MethodologiesHR Operations KnowledgePMP Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital TransformationPlatform DeliveryWorkflow AutomationBenefits RealizationFinancial PlanningCapacity PlanningRoadmap ManagementValue Realization TrackingRelease GovernanceCase Management

Soft Skills

Executive PresenceClear CommunicationStakeholder ManagementDecision-MakingRisk Management

Tools & Technologies

ServiceNowHRISWorkdayEmployeeWorksAI SearchVirtual Agent

Certifications & Qualifications

PMPPgMPAgileSAFeScrumLean Six Sigma

Industry Keywords

HR Shared ServicesEmployee Experience PlatformsDigital Employee ExperienceComplianceData Privacy

Tech Stack

Tools & technologies

PMPServiceNow

About the role

Key responsibilities & impact

Provide end-to-end leadership for ServiceNow / EmployeeWorks platform delivery and the broader employee experience roadmap
Serve as the single accountable delivery leader, converting platform investment into measurable business outcomes, execution discipline, governance, and sustained value realization
Manage the integrated delivery model across Analog Devices, vendors, and implementation partners
Own delivery performance, enterprise roadmap discipline, release sequencing, risk and dependency management, executive reporting, and transition from implementation to long-term platform operations and continuous improvement
Lead the end-to-end roadmap, release plan, delivery cadence, milestones, risks, dependencies, decision forums, and operating rhythm for the ServiceNow platform
Define measurable business outcomes, value realization measures, adoption goals, efficiency targets, and executive-ready progress reporting
Partner with business stakeholders to prioritize demand, sequence releases, and balance implementation commitments with capacity
Establish forums for intake, prioritization, design decisions, release readiness, escalation, risk management, and benefits tracking
Coordinate cross-functional resources to deliver ServiceNow / EmployeeWorks capabilities on time, within scope, and with strong adoption readiness
Partner with HRIS, IT architecture, security, data, and product owners to avoid over-customization, reduce technical debt, and maintain enterprise standards
Ensure releases include process readiness, knowledge readiness, training inputs, testing, communications, hyper-care, support model handoffs, and post-go-live improvements
Translate complex program status into concise narratives covering roadmap progress, risks, decisions, financials, value, and employee impact for Leadership Team governance
Develop operating practices, talent capability, vendor governance, delivery standards, and playbooks that sustain the platform beyond initial implementation
Embed data privacy, access, audit, SOX / GDPR considerations, and HR security requirements into delivery governance and release decisions

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, Information Systems, Engineering, or a related field; advanced degree preferred
12+ years of experience leading enterprise technology, digital transformation, shared services, digital employee experience, or platform delivery programs
Proven experience managing complex, cross-functional programs with multiple vendors, IT partners, business stakeholders, and global teams
Strong knowledge of HR Operations, HR shared services, HRIS / Workday ecosystem, case management, workflow automation, service delivery models, and employee experience platforms
Experience implementing or sustaining ServiceNow HRSD, Employee Center / EmployeeWorks, AI Search, Virtual Agent, case management, knowledge management, or enterprise workflow platforms
Experience leading platform teams, product-oriented delivery models, Agile / hybrid delivery, release trains, portfolio governance, or demand management
Experience with benefits realization, ROI reporting, financial planning, capacity planning, and workforce / vendor resourcing models
PMP, PgMP, Agile, SAFe, Scrum, ServiceNow, Lean Six Sigma, or related certifications
Demonstrated ability to define outcomes, manage roadmaps, prioritize demand, govern releases, and track value realization across a multi-year transformation
Strong executive presence and ability to communicate clearly with senior leaders, including tradeoffs, risks, decisions, funding, and measurable business impact
Strong understanding of data privacy, security, compliance, and controls relevant to employee data and HR platforms
Applicants may be subject to export licensing review unless they are U.S. citizens, U.S. permanent residents, or protected individuals
Willingness to travel 10% of the time

Benefits

Comp & perks

Equal opportunity employer committed to an inclusive workplace
Required travel: 10% of the time