Custody Operations Member, Digital Assets

Anchorage Digital

. Support day-to-day custody operations for institutional clients .

Posted 9/22/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting institutional client operations within financial services, with a strong understanding of US Anti-Money Laundering (AML) requirements and the crypto industry landscape. Capable of executing end-to-end client operations processing while identifying and escalating potential risks.

Highest-signal resume keywords

Institutional Client OperationsUS Anti-Money Laundering (AML)Transaction Review and ApprovalSalesforceCrypto Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingOperational Process DevelopmentRisk IdentificationClient CareProcess Enhancement

Soft Skills

Attention to DetailAdaptabilityCollaborationCommunication

Tools & Technologies

SalesforceJiraLookerTRMNotabene

Industry Keywords

Financial ServicesDigital AssetsCrypto CustodyBlockchainCrypto-Economics

About the role

Key responsibilities & impact

Support day-to-day custody operations for institutional clients
Review client transactions and instructions in a timely, risk-conscious manner
Provide attentive client care and advocate for clients internally in partnership with Client Experience teams
Develop and execute operational processes and perform transaction reviews and approvals
Build familiarity with Anchorage Digital’s products, services, product features, and supported cryptocurrencies
Collaborate with Client Experience, Sales, Compliance, and Product on operational solutions for complex client requests
Create internal presentations and reporting, participate in process-enhancement projects, and support new operational workflows
Identify and escalate potential client and organizational risks to leadership
Participate in regular evening and weekend on-call rotations
Help develop and continuously refine team processes and procedures

Requirements

What you’ll need

2–4 years of professional experience in financial services and/or the digital assets industry
Experience supporting institutional client operations within financial services or another heavily regulated industry
Familiarity with US Anti-Money Laundering (AML) requirements
Working understanding of how institutional clients such as VCs, Sovereign Wealth Funds, and PE firms operate in the crypto custody space
Understanding of traditional financial services, products, and strategies
Basic understanding of the crypto industry landscape, tokens/protocols, and operational verticals such as staking and governance
Ability to quickly navigate and learn software systems and tools such as Salesforce, Jira, and Looker
Ability to execute end-to-end client operations processing, including receiving, verifying, and reviewing transactions accurately and timely
Ability to adapt and learn quickly as business strategies, products, and tasks evolve
Ability to identify and escalate potential client and organizational risks
Experience supporting clients across chat, text, telephone, email, and video conferencing
Foundational knowledge of or strong interest in blockchain, crypto-economics, and security engineering
Experience using TRM, Notabene, or Jira is a bonus, not a requirement

Benefits

Comp & perks

Full-time remote work arrangement
In-person onboarding process and secure IT setup