Senior Product Designer / Design Lead

Andgo Systems

. Pick up design work in flight, get up to speed on decisions to date and keep delivery on pace.

Posted 11/1/2026full-timeRemote • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product design initiatives with a focus on AI-driven features, strong interaction design, and visual design principles. Proven ability to mentor design teams, establish design standards, and facilitate research practices to enhance product development.

Highest-signal resume keywords

7+ Years In Product DesignExperience Leading And Mentoring DesignersStrong Interaction Design And Systems ThinkingHands-On Experience Designing AI-Driven FeaturesExperience Establishing A Continuous Discovery Practice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

End-To-End Product DesignVisual Design PrinciplesInteraction DesignDesign SystemsAI-UX PrinciplesWorkflow DesignPrototypingResearch FacilitationInformation-Dense InterfacesContinuous Discovery

Soft Skills

Clear Written CommunicationPragmatic JudgmentInfluence Across TeamsMentoringFacilitation Skills

Tools & Technologies

FigmaAI Coding ToolsMCP

Industry Keywords

B2B SoftwareEnterprise SoftwareHealthcare OperationsWorkforce ManagementSchedulingRule-Heavy SystemsUnionized WorkforcesHigh-Volume Mobile Use

About the role

Key responsibilities & impact

Pick up design work in flight, get up to speed on decisions to date and keep delivery on pace.
Lead design for new premium, AI-first product areas and the existing platform.
Lead end-to-end design initiatives for the AI-first platform while advancing and refining the core platform.
Rethink existing workflows to remove friction for frontline and back-office users.
Design AI interactions, including confidence, errors, and scheduler overrides.
Work in an AI-assisted development workflow using Figma connected to AI coding tools via MCP.
Design flows, states and interaction patterns across the product.
Apply strong visual design fundamentals and make pragmatic delivery tradeoffs.
Bring Product, Engineering and stakeholders along through rationale, prototypes and evidence.
Set the direction for Andgo's product experience.
Define and maintain UX principles, AI-UX principles, standards and patterns.
Guide the design system as the platform scales.
Run design reviews to maintain quality across product areas.
Shape how design work flows into the delivery cycle and engineering workflows.
Lead, mentor and develop Product Design team members, including the Associate Product Designer.
Help shape design team growth and designer roles in an AI-first development model.
Build a culture of design thinking across Product and Engineering.
Lead research and discovery, including planning and facilitating virtual and in-person sessions.
Run debriefs, synthesize learnings and validations, and communicate research to product decision-makers.
Shape a continuous discovery approach supporting product direction and roadmap.
Report to the VP of Product and work day-to-day with the Product Manager and engineers.

Requirements

What you’ll need

7+ years in product design, mostly on complex B2B or enterprise software, with a portfolio showing end-to-end work from discovery to shipped product.
Experience leading, mentoring or managing designers, and a record of raising the quality of a team's work.
Strong interaction design and systems thinking, shown through work on complex, multi-step workflows.
Mastery of visual design principles, with a portfolio that includes polished, information-dense interfaces.
Pragmatic judgment: a record of balancing design quality with delivery constraints and explaining the tradeoffs.
Influence across Product and Engineering, earned through clear reasoning rather than authority.
A record of setting design standards and building or scaling a design system.
Strong facilitation and research skills, including in-person sessions with frontline and operational users.
Hands-on experience designing AI-driven features and working in AI-assisted design and development workflows.
Comfort with deep domain complexity. Workforce management, scheduling, healthcare operations or similar rule-heavy systems are a strong plus.
Clear written communication: decisions and rationale documented so the team can build on them.
Experience with unionized, healthcare or manufacturing workforces.
Design for high-volume mobile use by frontline staff.
Experience establishing a continuous discovery or research practice.

Benefits

Comp & perks

Health and dental coverage, plus an annual flex spending account.
$1,500 a year for professional development.
$1,000 home office setup.
4 weeks' vacation, 12 statutory holidays and 2 flex days.
Remote-Friendly: Work from anywhere in Canada.
Flexible Hours: Flexible working hours to suit your lifestyle.
Great Team: Collaborative and supportive team members.