Commercial Assistant

Anglo Alante

. Make initial contact with interested families, welcoming their needs and presenting the next steps in the admissions process .

Posted 10/23/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and organizational skills to effectively manage the admissions process, engage with families, and track enrollment metrics. Proficient in utilizing CRM systems and office tools to enhance customer service and support post-enrollment relationships.

Highest-signal resume keywords

Customer Service ExperienceStrong Verbal And Written Communication SkillsCRM Systems ExperienceSales Performance IndicatorsEducation Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Knowledge Of ExcelSales Funnel ManagementProcess TrackingNegotiation SkillsEnrollment Processes

Soft Skills

OrganizedProactiveCollaborativeResults-Oriented

Tools & Technologies

CRM SystemsSales Management SystemsCustomer Service Platforms

Certifications & Qualifications

High School Diploma

Industry Keywords

AdmissionsEnrollmentCustomer RelationsCommercial RelationsPost-Sales Support

About the role

Key responsibilities & impact

Make initial contact with interested families, welcoming their needs and presenting the next steps in the admissions process
Follow up with pre-registered, registered, and interested candidates, identifying opportunities to convert interest into enrollment
Contact families by phone, WhatsApp, and other channels, answering questions and re-engaging with families
Monitor appointments, attendance confirmations, visits, and admissions events
Identify objections and negotiation opportunities, referring families to the appropriate teams when necessary
Support families after enrollment is completed by directing questions and requests to the appropriate teams and strengthening their relationship with the school
Identify difficulties or potential withdrawal risks and refer them to the responsible departments for preventive action

Requirements

What you’ll need

High school diploma
Experience in customer service, sales, commercial relations, or post-sales support
Strong verbal and written communication skills
Basic knowledge of Excel and office tools
Ability to use systems, organize information, and track processes effectively
Organized, proactive, collaborative, and results-oriented profile
Preferred: experience with CRM systems, sales management systems, or customer service platforms
Preferred: experience with conversion targets, sales performance indicators, and sales funnel management
Preferred: experience in the education sector, particularly with admissions and enrollment processes

Benefits

Comp & perks

Schedule: 44 hours per week
Meal allowance
Transportation allowance
SulAmérica medical and dental insurance (co-payment required), subject to availability in the region
Birthday month day off
Partnerships through Salta +Benefícios
Your child is eligible for a tuition scholarship