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Business Operations Specialist
ANNA (Allied Network for Neurodevelopmental Advancement). Own end-to-end employee onboarding, including pre-boarding, day-one experience, equipment provisioning, system access, I-9 and eligibility documentation, benefits enrollment hand-off, and 30/60/90 check-ins .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end employee onboarding and offboarding processes, maintaining accurate HRIS data, and managing recruiting activities. Proficient in utilizing generative AI tools and maintaining compliance with HR policies and documentation.
Highest-signal resume keywords
Employee Onboarding ManagementHRIS AdministrationGenerative AI Tools ProficiencyUS-Based Startup ExperiencePolicy Document Drafting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingOffboardingHR AdministrationData AccuracySQLSpreadsheet FormulasNo-Code AutomationRecruiting CoordinationDocumentation MaintenanceAudit Support
Soft Skills
Professional CommunicationAttention to DetailDiscretionCollaborationProblem-Solving
Tools & Technologies
AshbyClaudeChatGPTMCPZapierAsanaSharePointMicrosoft 365SalesforceIndeed
Industry Keywords
People OperationsHR CoordinationHealthcareBehavioral HealthRegulated IndustryHigh-Growth StartupComplianceVendor ManagementOperational SOPsI-9 Audits
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own end-to-end employee onboarding, including pre-boarding, day-one experience, equipment provisioning, system access, I-9 and eligibility documentation, benefits enrollment hand-off, and 30/60/90 check-ins
- Own employee offboarding, including separation logistics, system deprovisioning, exit interviews, equipment returns, and documentation
- Maintain Ashby as the source of truth for recruiting activity, including pipelines, templates, approval flows, job postings, and interview plans
- Manage Indeed job postings and sponsorships, monitor spend and applicant flow, and adjust campaigns
- Maintain the Open Roles Tracker and build recruiting reports and automations
- Maintain accurate, audit-ready employee records, files, and HRIS data
- Keep policies, handbooks, SOPs, and state addenda current and version-controlled
- Support I-9 audits, ACQ accreditation documentation, training records, and state and federal reporting
- Serve as a point of contact for employee questions during US business hours
- Handle operational projects including vendor onboarding, license tracking, internal events, offsite logistics, research, SharePoint and Company Hub upkeep, and document cleanup
- Partner with Finance, IT, Clinical Operations, and external vendors
- Build and document AI-native workflows using Claude, ChatGPT, MCP, Zapier, Asana, SharePoint, Rippling, and Ashby
- Draft internal communications and maintain the internal knowledge base
Requirements
What you’ll need- 3+ years of experience in People Operations, HR coordination, business operations, recruiting coordination, or a closely related role at a fast-paced company
- Hands-on experience running onboarding, offboarding, or HR administration in an HRIS
- Strong daily, hands-on use of generative AI tools; Claude and ChatGPT preferred, with Gemini or Copilot acceptable
- Excellent written English and clear, warm, professional communication over email, Microsoft Teams, and shared documents
- Proven ability to work full-time US Eastern hours from the Philippines with a stable, reliable home work setup
- High standard for accuracy and discretion with sensitive employee and company data
- Fluency with at least one major ATS and at least one HRIS preferred
- Experience supporting US-based startups or scale-ups from the Philippines preferred
- Experience in healthcare, behavioral health, or another regulated industry preferred
- Familiarity with MCP servers, Claude Projects, Cowork, and AI integrations with Asana, SharePoint, Microsoft 365, or Salesforce preferred
- Experience in a high-growth or scaling startup environment preferred
- Comfort with light SQL, spreadsheet formulas, or no-code automation tools preferred
- Experience drafting or maintaining HR policy documents, vendor contracts, or operational SOPs preferred
Benefits
Comp & perks- Flexible PTO
- US holidays observed
- Full access to Claude, ChatGPT, and supporting AI tooling provided
- Full-time schedule aligned with US Eastern Time business hours
- Remote work from the Philippines
- Equal opportunity workplace