Library Assistant

Anoka County

. Create a welcoming environment by providing excellent customer service .

Posted 11/10/2026part-timeHam Lake • Minnesota • United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while assisting library patrons with technology and research support. Proficient in handling cash transactions and troubleshooting computer issues, ensuring efficient library operations.

Highest-signal resume keywords

Customer ServiceCash HandlingTechnology AssistanceTroubleshooting Computer IssuesLibrary Policies Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Circulation DutiesMaterial ProcessingReference ServicesOrder TrackingCash Drawer Reconciliation

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational Skills

Tools & Technologies

Library Management SystemsComputer SoftwareHardware Troubleshooting

Industry Keywords

Library ExperiencePatron AssistanceCollection MaintenanceCounty PoliciesResearch Support

About the role

Key responsibilities & impact

Create a welcoming environment by providing excellent customer service
Perform circulation duties, including checkout, returns, damage assessment, reporting, and routing materials
Assist patrons with library requests, technology, basic research, and physical and virtual collections
Organize, maintain, and ensure collection tidiness
Process materials, link electronic records, and ensure efficient movement across the county
Assess patron needs, locate relevant materials and resources, and refer patrons to librarians as appropriate
Handle cash, process payments, and reconcile the cash drawer
Provide reference, information, and material loan services
Place and track orders
Assist library employees with processing and fulfilling requests
Maintain stockroom supplies and orderly, clean materials
Communicate and apply library policies and procedures to patrons
Troubleshoot and resolve computer software and hardware issues using standard protocols
Maintain current knowledge of county and library policies and procedures and communicate them to patrons

Requirements

What you’ll need

High school diploma required
1 year customer service or library experience preferred
Strong verbal and written communication skills preferred
Ability to provide customer service and assist library patrons
Ability to assist with technology and basic research support
Ability to troubleshoot computer software and hardware issues
Ability to handle cash, process payments, and reconcile the cash drawer
Ability to perform frequent bending, stooping, reaching, wrist and finger manipulation, and occasional lifting of 20 to 50 pounds
Ability to occasionally push carts weighing over 300 pounds
Ability to travel occasionally to other county work sites
Ability to drive a county and/or personal vehicle for travel between work sites
Successful completion of applicable pre-employment criminal/driving background check, drug screen, DOT physical, and/or other qualification checks
Ability to sign informed consent for required pre-employment screenings

Benefits

Comp & perks

24 days of paid flexible time off, pro-rated based on part-time status
Up to 12.5 paid holidays in the first year, pro-rated based on part-time status
Pension plan
Other retirement investment options
Advancement/professional development opportunities
Work-life balance