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Service Manager
Anti-Pesto Bugkillers. Build, mentor, and develop a high-performing team of service technicians .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities in managing service operations, with a focus on team development, safety compliance, and customer satisfaction. Proven track record in problem-solving and driving continuous improvement in a service-based environment.
Highest-signal resume keywords
Leadership Experience in Pest ControlCoaching and People Development SkillsOperations ManagementSafety ComplianceProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Operations ManagementRouting EfficiencySchedulingQuality ControlProductivity TrackingCustomer Satisfaction MetricsTrend IdentificationContinuous Improvement
Soft Skills
Communication SkillsEmotional IntelligenceTrust BuildingProfessional DemeanorGrowth Mindset
Certifications & Qualifications
Valid Florida Driver’s LicensePest Control Certifications
Industry Keywords
Service-Based IndustrySafety StandardsFlorida RegulationsCustomer EscalationsSkill-Building Programs
About the role
Key responsibilities & impact- Build, mentor, and develop a high-performing team of service technicians
- Run meetings, conduct ride-alongs, provide coaching, and support technicians
- Oversee daily service operations, routing efficiency, scheduling, quality control, and customer satisfaction
- Create a positive, disciplined, growth-oriented team culture
- Implement safety training, continuing education, and skill-building programs
- Support customer escalations and resolve service issues
- Maintain adherence to Florida regulations, company safety standards, and licensing requirements
- Track productivity, quality metrics, retention, service completion rates, and customer satisfaction
- Identify trends, solve problems, and drive continuous improvement
Requirements
What you’ll need- Proven leadership experience in pest control or a similar service-based industry
- Strong coaching, communication, and people development skills
- Ability to manage operations, routing, scheduling, and field performance
- High emotional intelligence and ability to build trust quickly
- Strong problem-solving skills and calm, professional demeanor
- Commitment to safety, compliance, and quality
- Growth mindset focused on improving systems and people
- Valid Florida driver’s license
- Pest control certifications preferred but not required; employer will help obtain them
Benefits
Comp & perks- Performance bonuses
- Health, dental, and vision insurance
- Paid time off
- Paid holidays
- Company vehicle
- Professional development and licensing support
- Leadership training and advancement opportunities
- Supportive, family-oriented culture
- Opportunity to lead a branch with a strong reputation and loyal customer base