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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills to manage detailed, time-sensitive tasks effectively. Proficient in coordinating logistics, maintaining accurate records, and supporting wholesale operations using ERP systems like D365.
Highest-signal resume keywords
D365 System AdministrationWholesale Purchase Order ManagementLogistics CoordinationData Analysis for Stock MovementsExcel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Wholesale Purchase Order ManagementLogistics CoordinationData AnalysisStock Strategy DevelopmentSystem AdministrationInvoicing SupportRecord MaintenanceOrder EntryShipping CoordinationProduct Setup Documentation
Soft Skills
Strong Organizational SkillsClear CommunicationSound JudgementAbility to Work IndependentlyProactive Problem Solving
Tools & Technologies
D365Excel
Industry Keywords
WholesaleRetailLogistics AdministrationERP SystemsOrder Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Raise, check, and progress wholesale purchase orders, liaising directly with the warehouse to resolve queries and ensure timely fulfilment.
- Maintain new season setup documentation for wholesale accounts, including EAN allocation, sizing and weight specifications, and product setup sheets.
- Support invoicing for wholesale orders, ensuring accuracy and timely processing through to completion.
- Coordinate shipment logistics for wholesale accounts, tracking orders from dispatch through to delivery and flagging issues proactively.
- Provide day-to-day administrative support for UK, US, and developing EU wholesale accounts, including John Lewis, Selfridges, Fenwick, Nordstrom, Bloomingdale's, and Amazon.
- Act as first point of contact for routine order and account queries, escalating to the Wholesale Manager where judgement or relationship input is required.
- Support system administration within D365 relevant to wholesale, including customer setup, order entry, and assisting with pricing and integration checks during the ERP transition.
- Maintain accurate and up-to-date records across wholesale accounts to support reporting and account reviews.
- Support stock accuracy at the Regent Street store, including helping coordinate deliveries in and out of site.
- Liaise with internal and external teams to gather information and assets needed to meet deadlines and critical path — including Design for seasonal decks and product imagery, PD and Merch for new season products and key details, and Marketing and Social for paid media assets.
- Coordinate with external partners including Cymbio, Pre Warp, and NuOrder.
- Analyse data to identify stock movements, gaps, and opportunities for retail accounts, working alongside the Wholesale Manager.
- Support the Wholesale Manager with seasonal sell-in appointments and retailer performance reviews.
- Prepare data and sell-through analysis for accounts.
- Contribute a point of view on stock strategy for coming seasons to drive growth and performance across wholesale accounts.
- Liaise with freight forwarders to coordinate inbound and outbound shipments and resolve delays.
- Coordinate stock deliveries into 3PLs and warehouses, ensuring bookings and paperwork are in place.
Requirements
What you’ll need- Strong administrative and organisational skills — comfortable managing a high volume of detailed, time-sensitive tasks without things slipping.
- Confident working with systems and processes — ideally with experience of an ERP or order management system, or a fast willingness to learn D365.
- Good working knowledge of Excel.
- Clear communicator — able to work closely with warehouse, finance, and the Wholesale Manager across a fast-moving environment.
- Comfortable working independently once trained, with sound judgement on when to escalate.
- Retail, wholesale, or logistics administration experience preferred but not essential.
