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Yardi Functional Consultant
Apex Group Ltd. Provide functional expertise in Yardi Voyager 7s / 8 modules, including Leasing, Elevate, RentCafe / Commercial Cafe, Procure to Pay, Finance, Periodic / Revised / Turnover Billing and Revenue, Facilities Manager / Maintenance IQ, Collection Manager, Deal Manager, Fixed Assets, and Investment Management .
Core Competencies
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Demonstrates extensive expertise in Yardi Voyager modules, including Leasing, Finance, and Asset Management, while providing functional support and client consultation. Strong skills in documentation, business analysis, and training delivery enhance operational efficiency in the Real Estate domain.
ATS Keywords
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About the role
Key responsibilities & impact- Provide functional expertise in Yardi Voyager 7s / 8 modules, including Leasing, Elevate, RentCafe / Commercial Cafe, Procure to Pay, Finance, Periodic / Revised / Turnover Billing and Revenue, Facilities Manager / Maintenance IQ, Collection Manager, Deal Manager, Fixed Assets, and Investment Management
- Manage stakeholder expectations and ensure high levels of customer satisfaction
- Provide ongoing functional support, troubleshooting, and issue resolution
- Create problem statements for repetitive tickets and implement solutions to minimize tickets
- Consult clients on best practices for Yardi Voyager implementation and operations
- Analyze client requirements and translate them into functional specifications and documentation
- Document client-specific processes, business solutions, workflows, and configurations
- Coordinate with Yardi support (Client Central) to resolve open issues and service requests
- Deliver training sessions, workshops, and knowledge transfer sessions to client teams
- Work according to client working hours in the US / Canada time zone
Requirements
What you’ll need- Minimum 5 years of experience as a Functional Consultant in Yardi Voyager
- Proven hands-on knowledge of Yardi Voyager's core functional modules
- Experience in new Yardi modules will be an advantage
- Prior helpdesk support experience in Yardi Voyager modules is highly preferred
- Strong exposure to the Real Estate domain
- Excellent documentation, presentation, and business analysis skills
- Strong understanding of real estate financials, leasing, property management, and asset management workflows
- Proficiency in English (both spoken and written) is mandatory
- Ability to work India night shift and client working hours aligned with US / Canada work time zone