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Director – Impact and Innovation
APHSA -- American Public Human Services Association. Lead a portfolio of impact and innovation initiatives advancing modernization in human services through technology, data, human-centered design, and cross-sector collaboration .
Posted 9/22/2026full-timeArlington • Virginia • United StatesLead💰 $112,000 - $140,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading innovation initiatives and strategic direction in human services, with a strong focus on project management, data analysis, and stakeholder engagement. Proven ability to develop and mentor teams while managing budgets and performance metrics.
Highest-signal resume keywords
Leadership In Strategy DevelopmentProject ManagementData AnalysisBudget ManagementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance MeasurementProgram ManagementOperational ExecutionBudget Management
Soft Skills
CoachingCommunication SkillsRelationship BuildingOrganizational SkillsAdaptability
Tools & Technologies
Microsoft OfficeRelevant Systems
Industry Keywords
Human ServicesInnovationDigital Service DeliverySystems TransformationCross-Sector Collaboration
About the role
Key responsibilities & impact- Lead a portfolio of impact and innovation initiatives advancing modernization in human services through technology, data, human-centered design, and cross-sector collaboration
- Guide strategic direction for innovation initiatives, member-facing communities, and field-building efforts
- Lead national conversations on innovation, digital service delivery, data modernization, artificial intelligence, and systems transformation
- Grow the Impact and Innovation portfolio by identifying funding opportunities, leading proposals, and securing grants, contracts, and strategic investments
- Oversee implementation and performance of portfolio initiatives, grants, contracts, budgets, and work plans
- Build collaborative connections among APHSA teams, members, funders, partners, researchers, technology organizations, and other stakeholders
- Lead and develop team members through supervision, coaching, performance management, and professional growth opportunities
- Contribute to organizational leadership as a member of the management team
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree required; advanced degree preferred
- 10+ years of relevant professional experience
- 5+ years of experience supervising, coaching, and developing staff
- Demonstrated leadership in strategy development, program management, and operational execution
- Strong project management, budget management, and organizational skills
- Experience with data analysis, performance measurement, and evaluation
- Ability to build and maintain strong relationships with diverse stakeholders
- Strong written, verbal, and presentation communication skills
- Proficiency in Microsoft Office and relevant systems/tools
- Ability to manage multiple priorities and adapt in a dynamic environment
- Willingness and ability to travel up to 20%
- Must be authorized to work in the United States without current or future employer sponsorship
Benefits
Comp & perks- Health, dental, and vision insurance
- 3% contribution to 401k or ROTH Plan
- Hybrid work environment
- Additional discretionary holidays
- 11 paid holidays
- 20 vacation days
- 15 sick/wellness days
- Disability insurance
- Life Insurance
- FSA (health, dependent, commuter)
- Optional employee-paid benefits (legal, pet insurance, critical illness, accident, STD/LTD)