Coordinator, International Freight Services

APL Logistics

. Oversee day-to-day department operations and ensure coherence and continuity .

Posted 11/12/2026full-timeBangkok • ThailandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in international freight logistics, including managing carrier relationships, pricing strategies, and compliance with trade regulations. Proven ability to lead teams, improve operational efficiency, and enhance customer satisfaction through innovative solutions.

Highest-signal resume keywords

International Freight Logistics ExperienceCarrier Relationship ManagementTrade Compliance KnowledgeKPI ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight Documentation ProceduresProfit-Margin AnalysisPricing Strategy DevelopmentRoot-Cause AnalysisContinuous Improvement Strategies

Soft Skills

Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsTeam ManagementCommunication Skills

Tools & Technologies

CargoWiseFreight and Logistics Platforms

Industry Keywords

International FreightLogisticsTrade ComplianceIMO/DG RegulationsFreight Procurement

About the role

Key responsibilities & impact

Oversee day-to-day department operations and ensure coherence and continuity
Coordinate with carriers, customers, shippers/consignees, and suppliers to plan appropriate freight solutions
Manage carriers, freight contracts, and procurement to ensure pricing competitiveness
Liaise, coordinate, and negotiate terms of carriage with carriers, shippers, and consignees
Manage unit financials and profitability; review pricing strategies and conduct profit-margin analysis
Support commercial pursuits with competitive pricing and innovative solutions
Lead implementation and onboarding of new freight customers
Resolve service issues, conduct root-cause analysis, develop corrective action plans, and escalate complex cases to the SQ team
Review processes and develop continuous improvement strategies to improve efficiency and customer satisfaction
Coordinate with internal stakeholders to ensure a seamless end-to-end freight process
Prepare accurate weekly performance reports for senior management
Coordinate with regional freight product teams to implement new freight products and solutions in Thailand
Manage the department budget and lead the IFS team to achieve financial targets, KPIs, and customer satisfaction levels
Manage team members, including recruitment, training, and performance management

Requirements

What you’ll need

At least 5 years of proven experience in the international freight logistics environment
Extensive experience servicing freight customers and providing alternative solutions for inbound and outbound international freight
Strong relationships and network with local offices of major carriers and local forwarders
In-depth knowledge of international freight documentation procedures and flows
Good knowledge of trade compliance requirements, IMO/DG regulations, and other local regulatory requirements is an advantage
Ability to work independently and supervise and track multiple processes
Computer-savvy with working knowledge of freight and logistics platforms; familiarity with CargoWise is an advantage
Strong stakeholder management skills, internally and externally
Good spoken and written English skills and interpersonal skills
Analytical skills to track vendor contracts, freight profitability, and productivity
Ability to handle unexpected issues involving customers, vendors, and the logistics chain
Ability to manage KPIs