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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing AI data operations and project delivery, with a focus on quality assurance and client communication. Proficient in developing annotation guidelines and workflows while mentoring team members in a fast-paced AI environment.
Highest-signal resume keywords
AI Data Operations ExperienceProject CoordinationQuality Assurance MethodsSpeech and Audio WorkflowsBilingual or Multilingual Capabilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ASR TranscriptionSpeaker DiarizationAcoustic AnnotationTTS EvaluationAnnotation WorkflowsQuality Metrics MonitoringData Quality UnderstandingGuideline DevelopmentWorkflow TranslationProblem-Solving Skills
Soft Skills
Client CommunicationStakeholder ManagementMentoringAdaptabilityPrioritization
Tools & Technologies
Voice-Agent ScriptsIVRDialogue DesignTurn-TakingConversational Evaluation
Industry Keywords
GenAIFrontier AILocalizationCross-Locale ConsistencyCJK LanguagesLow-Resource Languages
About the role
Key responsibilities & impact- Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks
- Manage client communication, status updates, workshops, and escalations
- Translate client requirements into annotation guidelines, workflows, tooling, and quality standards
- Define and monitor quality metrics, including transcription accuracy, word error rate (WER), diarization, and linguistic consistency
- Troubleshoot quality issues and resolve ambiguous requirements with clients
- Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling
- Build reusable guidelines, SOPs, and QA frameworks while mentoring Operations Specialists
- Support new project scoping, pilots, and capability development as speech and voice AI evolves
Requirements
What you’ll need- 1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment
- Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow
- Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients
- Understanding of data quality, annotation workflows, and quality assurance methods
- Ability to turn client requirements into clear guidelines, workflows, and quality standards
- Strong problem-solving skills and ability to manage multiple priorities in a fast-moving environment
- Interest in current AI developments, including speech, audio, and voice-agent technologies
- Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation
- Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation
- Experience with localization, cross-locale consistency, CJK languages, or low-resource languages
- Bilingual or multilingual capabilities, particularly German or a Nordic language
Benefits
Comp & perks- Flexible work arrangements
- Tools and resources to support work
- Development opportunities to build capability
- Innovation, collaboration, and excellence-focused culture