Strategic Project Lead – Speech & Audio AI

Appen

. Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks .

Posted 10/28/2026full-timeRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing AI data operations and project delivery, with a focus on quality assurance and client communication. Proficient in developing annotation guidelines and workflows while mentoring team members in speech and audio technologies.

Highest-signal resume keywords

AI Data Operations ExperienceProject Coordination SkillsQuality Assurance MethodsSpeech And Audio Workflow FamiliarityBilingual Or Multilingual Capabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transcription AccuracyWord Error Rate (WER)DiarizationAcoustic AnnotationTTS EvaluationAnnotation WorkflowsQuality Metrics MonitoringGuideline DevelopmentSOP CreationTroubleshooting Skills

Soft Skills

Problem-Solving SkillsClient CommunicationStakeholder ManagementMentoring AbilitiesAbility To Manage Multiple Priorities

Tools & Technologies

Speech AIConversational AIVoice-Agent TechnologiesIVR SystemsDialogue Design Tools

Industry Keywords

GenAIFrontier AILocalizationCross-Locale ConsistencyCJK LanguagesLow-Resource Languages

About the role

Key responsibilities & impact

Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks
Manage client communication, status updates, workshops, and escalations
Translate client requirements into annotation guidelines, workflows, tooling, and quality standards
Define and monitor quality metrics, including transcription accuracy, word error rate (WER), diarization, and linguistic consistency
Troubleshoot quality issues and resolve ambiguous requirements with clients
Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling
Build reusable guidelines, SOPs, and QA frameworks while mentoring Operations Specialists
Support new project scoping, pilots, and capability development as speech and voice AI evolves

Requirements

What you’ll need

1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment
Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow
Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients
Understanding of data quality, annotation workflows, and quality assurance methods
Ability to turn client requirements into clear guidelines, workflows, and quality standards
Strong problem-solving skills and ability to manage multiple priorities in a fast-moving environment
Interest in current AI developments and speech, audio, and voice-agent technologies
Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation is a plus
Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation is a plus
Experience with localization, cross-locale consistency, CJK languages, or low-resource languages is a plus
Bilingual or multilingual capabilities, particularly German or a Nordic language, are a plus

Benefits

Comp & perks

Permanent - Regular Full-time employment
Remote work flexibility
Tools, resources, and development opportunities
Culture of innovation, collaboration, and excellence
Opportunity to work on complex AI challenges across industries and geographies