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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in performing Tier I and Tier II service activities, including preventative maintenance and troubleshooting of electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Effectively communicates technical issues to stakeholders and ensures customer satisfaction through exceptional service and collaboration.
Highest-signal resume keywords
Tier I Service ActivitiesTier II Service ActivitiesPreventative MaintenanceTroubleshooting Technical IssuesCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventative MaintenanceTroubleshootingElectrical SystemsMechanical SystemsVacuum SystemsPlasma SystemsHydraulic SystemsGas SystemsCircuit DiagramsTest Equipment
Soft Skills
Customer SatisfactionCollaborationCommunication
Tools & Technologies
Hand ToolsPower ToolsDiagnostic Techniques
Industry Keywords
Digital AnalyticsQuality RepairsEscalation PlansSafety ProceduresClean-Room Equipment
About the role
Key responsibilities & impact- Serve as the direct liaison with customers
- Collaborate with customers to install, maintain, and upgrade equipment
- Use digital analytics and basic diagnostic techniques to troubleshoot technical issues
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
- Perform standard Tier I service activities independently
- Perform standard Tier II service activities with assistance
- Complete routine preventative maintenance and quality repairs
- Respond to fab issues by communicating with other engineers and participating in escalation conference calls
- Verify operational quality of system equipment
- Assist senior engineers as needed
- Follow checklists, procedures, intellectual-property guidelines, and current procedure and schematic revisions
- Diagnose and resolve recurring technical and day-to-day problems
- Execute escalation plans and support systemic issue resolution
- Prepare and deliver technical issues to internal and external stakeholders
- Execute projects to reduce costs and increase uptime
- Use diagnostic techniques, documentation, and test equipment
- Support predictive maintenance and identify process, software, or hardware-related system problems
- Assume responsibility for customer satisfaction within the work area
- Assist in planning, communicating, and coordinating customer support plans
- Comply with all safety procedures
- For iTeam role: travel 75% of the time
Requirements
What you’ll need- 2027 graduating students and recent graduates
- No prior industry experience required
- Passion for technology and eagerness to learn
- Ability to perform standard Tier I service activities unassisted
- Ability to perform standard Tier II activities with assistance
- Ability to perform routine preventative maintenance within established timeframes
- Ability to diagnose and resolve recurring and technical problems
- Knowledge of fundamental theories
- Minimum assistance needed to read circuit diagrams
- Ability to use documentation and test equipment
- Ability to identify process, software, or hardware-related system problems
- Ability to communicate technical issues to internal and external stakeholders
- Ability to work with electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Ability to work in tight spaces and perform extensive walking, prolonged standing, bending, squatting, twisting, kneeling, reaching, and climbing stairs and ladders
- Ability to lift up to 35 lbs.
- Ability to distinguish between colors
- Ability to work in a noisy environment
- Ability to use hand and power tools
- Ability to wear required clean-room personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
- For iTeam role: willingness to travel 75% of the time
Benefits
Comp & perks- Supportive work culture encouraging learning, development, and career growth
- World-class training
- Mentorship opportunities
- Networking opportunities
- Cross-functional collaboration
- Health and wellbeing programs and support
- Equal opportunity employment