Field Systems Engineer – Photomask Production Systems

Applied Materials

. Serve as the primary Field Service Organization technical focal point for High Value Problems, customer escalations, and critical system recovery efforts across ALTA Photomask Laser Writer and Sigma Meltec product lines .

Posted 9/30/2026full-timeUnited StatesMid-LevelSenior💰 $120,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting complex electro-mechanical, optical, and laser systems while leading technical escalations and cross-functional problem-solving efforts. Proficient in root cause analysis, reliability improvement methodologies, and engineering change management processes.

Highest-signal resume keywords

Bachelor's Degree In Engineering4–7 Years Experience In Semiconductor Capital EquipmentRoot Cause AnalysisTechnical LeadershipCustomer Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Troubleshooting Electro-Mechanical SystemsOptical Systems AnalysisLaser Systems SupportProcess Systems EngineeringReliability Improvement MethodologiesFMECACAPAEngineering Change ManagementNew Product IntroductionTechnical Training Development

Soft Skills

Excellent CommunicationProject LeadershipCustomer Engagement Skills

Tools & Technologies

ALTA Photomask Laser WriterSigma Meltec ProductsMRC9000 CleanersSigma BakeSigma Developer Systems

Industry Keywords

Semiconductor ManufacturingPhotomask Manufacturing EquipmentLithography SystemsLaser SystemsCustomer EngineeringGlobal Product SupportTechnical Support EngineeringSystems EngineeringProduct Engineering

About the role

Key responsibilities & impact

Serve as the primary Field Service Organization technical focal point for High Value Problems, customer escalations, and critical system recovery efforts across ALTA Photomask Laser Writer and Sigma Meltec product lines
Lead technical investigations and root cause analysis of complex optical, laser, electrical, mechanical, software, process, and controls subsystem issues
Drive corrective actions through implementation and field validation
Coordinate with engineering, product support, quality, manufacturing, and service organizations to resolve field issues and improve product performance
Provide hands-on onsite and remote support during customer escalations, installations, upgrades, engineering evaluations, and reliability improvement projects
Support system engineering projects spanning electrical, mechanical, optics, laser, software, controls, process, and physics disciplines
Develop and implement solutions improving reliability, maintainability, serviceability, availability, and customer productivity
Support Alpha and Beta site installation, operation, calibration, qualification, testing, and validation activities
Perform and coordinate testing of product designs, engineering changes, and field improvements
Participate in CAPA, FMECA, and Failure Analysis activities with Quality & Reliability teams
Develop and maintain troubleshooting guides, technical manuals, engineering notices, service bulletins, BKMs, and service procedures
Analyze and present system performance, reliability, and qualification data to drive improvements
Lead cross-functional projects for engineering changes, fleet upgrades, new product introductions, and customer-specific initiatives
Develop training materials and deliver technical training to customer and field service personnel
Identify critical spare-parts requirements and support stocking strategies
Provide technical leadership and mentoring to field personnel
Support approximately 75% ALTA Laser Writer and 25% Sigma Meltec work initially, as business needs evolve
Provide domestic and international travel support to customer sites, engineering facilities, manufacturing locations, and product development activities

Requirements

What you’ll need

Bachelor’s degree in Engineering, Physics, Applied Sciences, Electronics, Mechanical Engineering, Electrical Engineering, or related technical discipline
4–7 years of experience supporting semiconductor capital equipment, photomask manufacturing equipment, lithography systems, laser systems, or related advanced manufacturing equipment
Experience troubleshooting complex electro-mechanical, optical, laser, software, and process systems in a customer-facing environment
Demonstrated ability to lead technical escalations, cross-functional problem-solving efforts, and customer-critical recovery activities
Strong understanding of root cause analysis, reliability improvement methodologies, and engineering change management processes
Excellent communication, project leadership, and customer engagement skills
Ability to travel domestically and internationally up to 50% of the time
Direct experience with ALTA Photomask Laser Writer systems preferred
Experience supporting Sigma Meltec products including MRC9000 Cleaners, Sigma Bake, and Sigma Developer systems preferred
Knowledge of laser optics, precision motion control, imaging systems, vacuum systems, and semiconductor process equipment preferred
Experience with FMECA, CAPA, ECO implementation, and new product introduction activities preferred
Previous experience in Customer Engineering (CE), Global Product Support (GPS), Technical Support Engineering (TSE), Systems Engineering, or Product Engineering roles preferred

Benefits

Comp & perks

Supportive work culture encouraging learning, development, and career growth
Comprehensive benefits package
Bonus program eligibility, as applicable
Stock award program eligibility, as applicable
Relocation eligible: No