Global Software Support Engineer

Applied Materials

. Understand and resolve Applied Materials’ equipment software application and systems issues of low complexity with some supervision .

Posted 9/16/2026full-timeHsinchu • TaiwanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in developing web applications using HTML, CSS, TypeScript, and JavaScript, while also possessing a foundational understanding of UI/UX design principles and customer software support processes. Familiarity with C# and modern frontend frameworks is essential for effective problem resolution and technical contributions.

Highest-signal resume keywords

Web Application DevelopmentHTMLCSSTypeScriptJavaScript

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

C#Object-Oriented ProgrammingUI/UX Design PrinciplesFrontend FrameworksTroubleshooting Tools

Tools & Technologies

Software Ticketing System

Certifications & Qualifications

Company-Level Trainings

Industry Keywords

Applied MaterialsEquipment SoftwareCustomer SupportSoftware Documentation

Tech Stack

Tools & technologies

JavaScriptTypeScript

About the role

Key responsibilities & impact

Understand and resolve Applied Materials’ equipment software application and systems issues of low complexity with some supervision
Provide customer software support via the Software Ticketing system
Assist in analyzing software issues reported on customer tools by field engineers
Align and deliver work in line with group objectives
Develop beginner-level understanding of BU products, system software, troubleshooting tools/BKMs, and infrastructure
Complete company-level trainings and certifications for specific product knowledge
Become familiar with equipment software documentation, key customer features, and software product release installation/upgrade instructions
Develop technical contributions without supervisory responsibilities

Requirements

What you’ll need

Strong experience developing web applications using HTML, CSS, TypeScript, and JavaScript
Experience with modern frontend frameworks and decoupled frontend architectures
Proficiency in C# or another object-oriented programming (OOP) language
Understanding of UI/UX design principles and ability to create intuitive, user-friendly interfaces
Employee Type: New College Grad
Willingness to travel 10% of the time

Benefits

Comp & perks

Supportive work culture encouraging learning, development, and career growth
Programs and support for employee health and wellbeing
Support for personal and professional growth at work and home
Company-level trainings and certifications
Relocation not eligible