Manager III, Customer Engineer

Applied Materials

. Develop and maintain customer relationships with relevant individuals at all levels in the district .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $88,000 - $121,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong management capabilities in directing and coaching customer engineers while effectively managing customer relationships and preparing business reports. Proficient in system installation planning, financial forecasting, and compliance with global standards.

Highest-signal resume keywords

Management ExperienceCustomer Relationship ManagementFinancial ForecastingSystem Installation PlanningRMA Procedures Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ReportingFinancial ForecastingSystem Installation PlanningRMA ProceduresPerformance AppraisalsEscalation ProceduresCost Efficiency ManagementTechnical Presentations

Soft Skills

CoachingMentoringCommunication

Industry Keywords

Applied Materials Standards of Business ConductCustomer Engineer Effectiveness Measurement

About the role

Key responsibilities & impact

Develop and maintain customer relationships with relevant individuals at all levels in the district
Manage, coach, and direct all customer engineers in the district
Handle salary planning, career planning, corrective actions, objectives, and performance appraisals
Provide formal employee updates on business, new hires, and new products
Initiate business reports and interface with Product Divisions on technical support, training, spares, and reliability
Monitor the CSD Award Program and mentor program
Execute escalation procedures
Plan accounts with the District Sales Engineer and provide system sales support plans
Prepare financial forecasts and manage district cost efficiency
Manage system installation planning, reporting, execution, and fab ramp planning
Manage RMA procedures and customer engineer hours tracking

Requirements

What you’ll need

Management experience directing, coaching, and developing customer engineers
Ability to manage customer relationships and conduct regular customer visits
Ability to prepare business reports and financial forecasts
Knowledge of system installation planning, reporting, and execution
Knowledge of RMA procedures and customer engineer effectiveness measurement
Understanding of Applied Materials global Standards of Business Conduct and compliance requirements
Ability to conduct presentations of technical information
Willingness to travel 20% of the time

Benefits

Comp & perks

Comprehensive benefits package
Bonus program eligibility
Stock award program eligibility
Relocation eligibility
Supportive work culture
Learning, development, and career growth opportunities