Technical Support Engineer – SCoE

Applied Materials

. Responsible for Sustainability (SCoE) products .

Posted 10/4/2026full-timeTainan • TaiwanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support and documentation for engineering systems in the semiconductor industry, with a focus on customer interaction and training. Capable of analyzing system performance metrics and generating comprehensive documentation for technical improvements and support plans.

Highest-signal resume keywords

Semiconductor Industry ExperienceTechnical SupportDocumentation GenerationCustomer InteractionEquipment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Performance AnalysisTechnical TrainingProject SupportReliability EngineeringTechnical Documentation

Soft Skills

Interpersonal CommunicationFlexibilityCustomer Focus

Tools & Technologies

Applied Materials EquipmentEngineering Systems

Industry Keywords

Sustainability ProductsBeta Site SupportUptimeMTBFMTBIAvailabilityCENsBKMs

About the role

Key responsibilities & impact

Responsible for Sustainability (SCoE) products
Provide systems support for engineering systems in applications or reliability labs
Support engineering owners on assigned projects with vendors or suppliers
Act as intermediary between customers and factory by providing technical support and documentation to field engineers, technicians, and product support personnel
Provide Beta Site Support for qualifying new Applied installations
Provide technical training to outsourcing engineers on installation and operation
Present system performance data, including Uptime, MTBF, MTBI, Availability, equipment, and process parameters
Support GPS in generating documentation such as CENs and BKMs
Create and review documentation covering technical improvements, system upgrades, and support plans
Present at the engineering level

Requirements

What you’ll need

Above 5 years working experience in the semiconductor industry
Preferred to have 2 years equipment experience in Applied Materials; any tool experience is acceptable
Able to support domestic travel frequently (25–30%)
Able to provide 10% global support
Flexible on work location in Taiwan
Willingness to support multiple customers with a focus on Taiwan accounts

Benefits

Comp & perks

Supportive work culture encouraging learning, development, and career growth
Programs and support for employee health and wellbeing
Personal and professional growth support
Relocation not eligible