FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Technical Support Engineer – Semi-CVD
Applied Materials. Provide remote and on-site technical support to FSO personnel for complex equipment malfunctions, wafer issues, and performance enhancement programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for DDP/CVD products, with a strong focus on troubleshooting, root cause analysis, and performance enhancement. Capable of guiding field engineers and developing technical documentation while collaborating effectively with cross-functional teams.
Highest-signal resume keywords
Technical Support for DDP/CVD ProductsRoot Cause AnalysisTroubleshooting TechniquesTechnical Documentation DevelopmentInterpersonal and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Root Cause AnalysisTroubleshooting TechniquesTechnical Documentation DevelopmentData-Driven TroubleshootingPerformance Enhancement ProgramsAction Plan DevelopmentTechnical FeedbackProject LeadershipCoaching Field EngineersProblem-Solving
Soft Skills
Organizational SkillsTime Management SkillsInterpersonal SkillsStress ManagementTeam Collaboration
Tools & Technologies
Microsoft ApplicationsSAPVSPIARKAdvanced Troubleshooting Tools
Industry Keywords
Technical SupportField Service OperationsEquipment MalfunctionsWafer IssuesCustomer Field Issue MeetingsNew Product IntroductionBest PracticesPerformance Improvement
About the role
Key responsibilities & impact- Provide remote and on-site technical support to FSO personnel for complex equipment malfunctions, wafer issues, and performance enhancement programs
- Establish success criteria, develop action plans, analyze findings, perform root cause analysis, and support FSO repair activities through escalation closure
- Handle technical escalations remotely and onsite at customer sites for DDP/CVD products
- Use systematic problem-solving and data-driven troubleshooting and diagnostic tools
- Provide technical feedback to improve fleet performance, improvement programs, and upgrades
- Guide and coach field engineers in troubleshooting techniques, work ethics, and cultural norms
- Develop troubleshooting guides and technical documentation
- Support technical escalations with focus on resolution time and work quality
- Attend customer field issue meetings and collaborate with business-unit engineers
- Recommend best practices to improve products, processes, or services
- Publish technical lessons learned, troubleshooting guides, and technical papers
- Provide on-site coaching to FSO personnel
- Support new product introduction development early in the product life cycle and at key customer sites
- Create or collaborate on innovative advanced troubleshooting tools
- May lead small projects and coach less-experienced colleagues
Requirements
What you’ll need- Bachelor’s degree or equivalent in a technical field
- 7+ years of experience with Applied Materials DDP products or similar
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to handle stressful situations and effectively manage difficult problems
- Familiarity with Microsoft applications and internal systems such as SAP, VSPI, and ARK
- Willingness to travel generally 25% of the time, potentially up to 50%
Benefits
Comp & perks- Supportive work culture encouraging learning, development, and career growth
- Employee health and wellbeing programs and support
- Personal and professional growth support
- Relocation eligible