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Apply Digital

Program Director

Apply Digital

. Lead delivery strategy for multi-million-dollar, multi-track programs from discovery through delivery .

Posted 11/4/2026full-timeToronto • CanadaLead💰 CA$160,000 - CA$200,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in leading multi-million-dollar digital delivery programs, with a strong focus on client relationship management and account growth. Proficient in Agile, Kanban, and Waterfall methodologies, with a solid understanding of manufacturing operations and AI workflows.

Highest-signal resume keywords
10+ Years Leading Digital DeliveryClient Services And Account ManagementExpertise In Agile, Kanban, And WaterfallProficiency With Gemini, JIRA, And ConfluenceStrong Commercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Digital Delivery ManagementProgram Strategy And PlanningBudgeting And ForecastingAI Workflows And LLMsInnovation And R&D SupportMulti-Track Program ManagementProposal Estimation And ScopingCritical Evaluation SkillsChange ManagementPlant-Level Operations Knowledge
Soft Skills
Exceptional Written And Verbal CommunicationHigh Emotional IntelligenceAbility To Influence C-Level ExecutivesConflict NavigationCoaching Cross-Functional Teams
Tools & Technologies
GeminiClaudeJIRAConfluenceSmartsheetWorkspaceBMADMarkdownCLI AI ToolsMCP Connectors
Certifications & Qualifications
Relevant AI Certifications
Industry Keywords
B2B ManufacturingDigital Project DeliverablesAccount Revenue And ProfitabilityClient SatisfactionHuman-AI Workflows

About the role

Key responsibilities & impact
  • Lead delivery strategy for multi-million-dollar, multi-track programs from discovery through delivery
  • Establish governance mechanisms, steering committees, and executive reporting cadences
  • Set program strategy, plans, and success metrics
  • Oversee milestones, dependencies, resources, risks, and assumptions across workstreams
  • Scope and shape new business initiatives, requirements, delivery approaches, and estimates
  • Coach cross-functional teams and Project Managers across Agile, Waterfall, Kanban, and agentic frameworks
  • Serve as primary client relationship lead for C-suite and Director-level stakeholders
  • Drive long-term account growth plans
  • Share accountability for account revenue, profitability, client satisfaction, and commercial agreements
  • Navigate complex client conversations and sensitive situations
  • Apply manufacturing operations, plant systems, and R&D knowledge to solution design and client advisory
  • Serve as internal manufacturing subject matter expert and support RFPs, proposals, and new business
  • Guide client adoption of Gemini Enterprise and agentic delivery methods
  • Define review gates, human-in-the-loop governance, and value metrics
  • Promote reusable prompts, skills, and automated workflows
  • Improve project management processes and delivery efficiency
  • Lead subsequent phases transforming innovation and R&D processes across multiple business units
  • Establish human-in-the-loop guardrails and maintain quality standards
  • Lead a team of Project Managers while focusing on program structure, executive alignment, and expansion

Requirements

What you’ll need
  • 10+ years leading end-to-end digital delivery in consulting or agency environments for enterprise clients
  • Proven client services and account management experience, including C-suite relationships and account growth
  • Experience managing multi-track programs or portfolios with $7–10M+ annual financial responsibility
  • Strong commercial acumen, including budgeting, forecasting, proposal estimates, and scoping multi-million-dollar engagements
  • Expertise in Agile, Kanban, Waterfall, and agentic delivery frameworks across the full software development lifecycle
  • Proficiency with Gemini, Claude, JIRA, Confluence, Smartsheet, and Workspace
  • Previous experience as a Strategist, Business Analyst, Technologist, or another role contributing directly to digital project deliverables
  • Experience consulting or working within B2B manufacturing environments
  • Strong understanding of plant-level operations and engineering systems
  • Proven track record supporting innovation, R&D, or product development functions
  • Exceptional written and verbal communication
  • Ability to influence C-level executives with independence and autonomy
  • High emotional intelligence and ability to navigate conflict empathetically
  • Experience-based judgment for complex business decisions
  • Hands-on AI fluency; daily use, coaching, and leadership of agentic workflows
  • Hands-on experience with LLMs and AI workflows for planning, documentation, and reporting
  • Critical evaluation skills for refining AI outputs and setting team review standards
  • Passion for AI and commitment to continuous growth and experimentation
  • Experience leading program-level agentic delivery, human-AI workflows, and change management is nice to have
  • Familiarity with BMAD, Markdown, CLI AI tools, and MCP connectors is a bonus
  • Relevant AI certifications are considered an asset
  • Preferred candidate based in Canada and working hours aligned to Eastern Time

Benefits

Comp & perks
  • Agentic delivery work across engagements with international brands that have a global impact
  • Inclusive and safe work environment
  • Generous training budgets and mentorship focused on Agentic AI and future-of-work skills
  • Flexible personal time off (PTO)
  • Customizable extended health and dental plan
  • Flexible work arrangements, including remote, in-office, or blended work
  • Equal opportunity and inclusive workplace
  • Recruitment accommodations