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Senior Product Consultant, Telco
Apply Digital. Build and champion product strategies and vision throughout client engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management with a focus on building digital products in the telecommunications industry, utilizing strong stakeholder management and communication skills to align technical and business requirements effectively.
Highest-signal resume keywords
Product ManagementStakeholder ManagementBacklog ManagementDigital Product DevelopmentFluency in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRequirements AnalysisRoadmappingWorkshop FacilitationAnalytics ToolsTechnical SpecificationsSprint PlanningConsultative RecommendationsConflict ResolutionMeasurement Plans
Soft Skills
CommunicationInspirationCollaborationProblem-SolvingLeadership
Industry Keywords
TelecommunicationsDigital ProductsIVRConversational AssistantsMobile AppsE-CommercePublic WebsitesBack-Office ToolsAgent-Facing ToolsSupport Tooling
About the role
Key responsibilities & impact- Build and champion product strategies and vision throughout client engagements
- Brief and inspire internal team members to deliver the product vision
- Retrieve and analyze customer, stakeholder, team, and research feedback to shape requirements, features, and end products
- Facilitate workshops and use research methodologies to define product direction
- Create product plans and roadmaps with executive stakeholder buy-in
- Prepare and review product requirements documents, ensuring client, business, UX, design, technical, and non-functional requirements are documented and current
- Resolve requirement conflicts and communicate requirements to team members and client stakeholders
- Organize product releases and priorities according to business value expectations
- Define measurement plans and recommend ways to track product use and end-user impact using analytics tools
- Ensure requirements are delivered to specifications, defects are resolved, and products are ready for launch
- Recommend product expansion and vision improvements based on data and research insights
- Drive ROI through business and customer value using consultative recommendations
Requirements
What you’ll need- Minimum 7 years of experience in Product Management or a similar senior-level position
- Full professional fluency in Spanish and English
- Proven experience building digital products in the telecommunications industry across required telco domains
- Experience identifying projects, initiatives, and epics needed to achieve business results
- Backlog management, sprint planning, and roadmapping experience
- Experience facilitating workshops and aligning solutions
- Consultation experience through an agency, consultancy, or professional services firm
- Strong stakeholder management proficiency
- Ability to communicate technical concepts to non-technical people and translate business, UX, and design requirements into technical specifications
- Portfolio of digital products shipped, managed, and operated
- Experience shipping and operating digital products for telecommunications operators across several domains: IVR, WhatsApp, conversational assistants, mobile apps, authenticated web, public websites, acquisition and conversion journeys, device sales/e-commerce, captive portals, back-office tools, agent-facing tools, and support tooling
- Enterprise experience building and managing high-complexity products is a bonus
Benefits
Comp & perks- Modern tools, systems and approaches
- Agentic Delivery: opportunities to broaden skills across engagements with international brands
- Inclusive and safe work environment
- Generous training budgets and mentorship focused on Agentic AI and future-of-work skills
- Generous vacation policy
- Flexible work arrangements, including remote, in-office, and blended work
- Equal-opportunity and inclusive workplace