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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound sales and customer engagement, with a strong focus on achieving sales targets and providing tailored music licensing solutions. Proficient in CRM software and maintaining accurate customer records while collaborating effectively with internal teams.
Highest-signal resume keywords
Outbound Sales ExperienceStrong Communication SkillsSales Target AchievementCRM Software ProficiencyCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementData Entry SkillsResearch SkillsCustomer Record MaintenanceMusic Licensing Knowledge
Soft Skills
ResilienceSelf-MotivationPositive AttitudeSolutions-Focused ApproachTeam Collaboration
Tools & Technologies
CRM Software
Industry Keywords
Call Centre ExperiencePhone-Based SalesCustomer OnboardingIssue ResolutionMusic Licensing
About the role
Key responsibilities & impact- Make outbound calls to prospective customers
- Achieve daily, weekly, and monthly call and sales targets
- Build rapport with customers to understand licensing needs and identify solutions
- Maintain accurate customer records and follow up on leads within required timeframes
- Collaborate with internal teams on customer onboarding and issue resolution
- Educate businesses about music licensing and how music creators are paid
- Understand businesses’ music licensing needs and provide licensing solutions
Requirements
What you’ll need- Proven experience in a call centre or phone-based sales environment
- Strong communication skills, with the confidence to engage and influence
- Demonstrated ability to work to sales targets and KPIs
- Resilience, self-motivation, and a positive, solutions-focused approach
- Solid computer, research, and data entry skills
- Prior experience working with CRM software is highly regarded
- Ability to work autonomously and as part of a team
- Current and valid working rights in Australia or New Zealand
- Visa sponsorship is not available
Benefits
Comp & perks- Hybrid work options: 3 days per week in the office and 2 days working from home
- Learning and development programs
- 18 weeks paid parental leave
- Discounted private health benefits
- Novated lease vehicle arrangements
- Access to financial services
- Employee assistance programs
- Friendly and collaborative work environment