Human Resources Associate

Aprio

. Administer, maintain, and communicate the organization’s benefits program, such as health insurance, retirement plans, and other employee perks .

Posted 9/29/2026full-timeMakati City • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Benefits Administration, ensuring compliance with legal requirements while providing exceptional customer service. Proficient in managing benefits programs, processing enrollments, and conducting employee education sessions.

Highest-signal resume keywords

Benefits AdministrationCompliance ManagementEmployee EducationCustomer ServiceData Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits Program ManagementClaims ProcessingData AnalysisReport PreparationEnrollment Processing

Soft Skills

CommunicationCollaborationProblem Solving

Tools & Technologies

HRISBenefits Management Software

Industry Keywords

Health InsuranceRetirement PlansEmployee PerksGovernment Mandated Benefits

About the role

Key responsibilities & impact

Administer, maintain, and communicate the organization’s benefits program, such as health insurance, retirement plans, and other employee perks
Research and analyze benefits plans, programs, and policies to provide recommendations for changes and improvements
Ensure benefits programs are compliant with legal requirements
Coordinate and conduct employee information presentations, enrollments, and other related educational sessions regarding benefits programs
Process benefits enrollments, changes, and terminations in a timely and accurate manner
Assist employees with benefits-related issues and questions and provide excellent customer service
Manage and process claims, invoices, and resolve administrative problems with carrier representatives
Collaborate with insurance providers, benefits vendors, and HRIS vendors, ensuring smooth operations
Perform regular audits of benefits data to ensure accuracy and compliance
Prepare and compile reports on benefits usage, costs, and trends for management review
Join Aprio's Business Operations - People and Culture Team as a Human Resources Associate supporting clients and helping maximize their opportunities

Requirements

What you’ll need

Minimum of 3 years' experience in Benefits Administration
Must be willing to process employee government mandated benefits
Must be willing to go onsite government offices to process employee benefits
Must be willing to work on a hybrid set up (2 days on-site and 3 days WFH)
Must be open for the daytime schedule from 7:00am to 4:00pm

Benefits

Comp & perks

Wellness program
HMO coverage
Rewards and Recognition program
Free shuttle service (provided by CDC | for onsite employees)
Free lunch meal (For onsite employees)
On-demand learning classes
Discretionary time off and Holidays
Performance-based salary increase
Discretionary incentive compensation based on client or individual performance
Hybrid set up to selected roles/location, terms and conditions may apply
CPA & Certification Assistance and Bonus Program
Growth opportunities in an environment that fosters continuous learning and advancement
Competitive compensation