Operations Analyst

Aptive Resources

. Track EHR SME Team actions, escalate risks, assess dependencies and decision bottlenecks, and develop mitigation strategies .

Posted 10/13/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and strategic decision-making within the healthcare sector, particularly in EHRM projects. Proven ability to engage with executive stakeholders and facilitate cross-functional collaboration to drive operational improvements.

Highest-signal resume keywords

Project Management ExperienceEHRM Project SupportStakeholder EngagementCritical ThinkingChange Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Options AnalysisRisk AssessmentPerformance MeasurementOperational ImprovementProcess Development

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsConsensus BuildingSelf-Starter

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePoint

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Health CareVeteran PopulationsInterdisciplinary StructuresStandard Operating ProceduresChange Control

About the role

Key responsibilities & impact

Track EHR SME Team actions, escalate risks, assess dependencies and decision bottlenecks, and develop mitigation strategies
Lead analysis and resolution of complex cross-functional SME Team issues
Develop options analyses and recommendations covering operational, clinical, technical and programmatic impacts
Drive rapid decision-making and recommend governance improvements
Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, workgroups and stakeholders
Lead strategic discussions, build consensus and translate decisions into actionable outcomes
Review project plans, assess strategic alignment and execution risks, and recommend corrective actions
Provide status updates and establish mechanisms for accountability and monitoring commitments
Update VHA leadership on SME Team activities, issues, needs and process improvements
Develop bi-weekly status reports
Review the Change Control Log and ensure requests are reviewed, updated and approved before Change Control Board presentation
Collaborate on SME member workflow designs
Coordinate multiple tasks and project teams, distribute communications and provide oversight of interdependent workstreams
Develop and maintain processes, guidelines, rules, interdisciplinary structures, standard operating procedures and decision frameworks
Support communications and change management, including stakeholder identification, outreach materials, executive communications, communications plans and training products
Establish and monitor performance measures and operational indicators to inform leadership decisions and process improvements

Requirements

What you’ll need

12 years of relevant experience
Project management experience
Bachelor’s degree in related field
Ability to interact and engage with executive-level stakeholders
Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
Ability to obtain and maintain a public trust clearance
Legal authorization to work in the U.S.
Ability to work onsite in Washington, D.C.
Background in health care highly desirable
Experience supporting EHRM projects
Knowledge of military and Veteran populations
Strong critical thinking and analytical skills
Proven ability to organize, prioritize and work well with others
Ability to communicate thoughts, ideas and solutions logically both written and orally
Ability to get up to speed quickly on complex issues
Desire to work in a fast-paced, rapidly evolving environment
Capable self-starter with a drive to get all types of work done and high attention to detail

Benefits

Comp & perks

Equal opportunity employer
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply
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