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Aptive Resources

Subject Matter Expert – Health Systems Analyst

Aptive Resources

. Support the analysis, design, development, and implementation of business processes within the VHA .

Posted 9/29/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing, designing, and implementing healthcare business processes within the VHA, with a strong focus on Veterans healthcare program areas and process improvement initiatives. Proven ability to collaborate with leadership and stakeholders to align operational and clinical requirements with strategic goals.

Highest-signal resume keywords
Healthcare Business Process DesignVHA Medical Center OperationsLean Six Sigma CertificationFederal Healthcare Policy DevelopmentProcess Improvement Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Process AnalysisWorkflow RedesignOperational AssessmentHealthcare Delivery RequirementsClinical Process Integration
Soft Skills
Excellent CommunicationFacilitation SkillsCollaboration Skills
Tools & Technologies
Healthcare Education Systems
Certifications & Qualifications
Lean Six SigmaChange Management (PROSCI®)
Industry Keywords
Veterans HealthcarePatient Centered Medical HomeMental HealthTelehealthGeriatrics and Extended Care

About the role

Key responsibilities & impact
  • Support the analysis, design, development, and implementation of business processes within the VHA
  • Conduct detailed assessments of current state operations and define future state concepts
  • Develop new business processes and redesign existing workflows
  • Monitor redesigned processes to ensure sustained improvement and alignment with VHA policies, priorities, and strategic goals
  • Perform continuous process analysis in response to policy updates, organizational changes, and evolving healthcare delivery requirements
  • Provide subject matter expertise on VHA Medical Center operations, VISN structures, and clinical/business process integration
  • Apply specialized knowledge in Veterans healthcare program areas including Patient Centered Medical Home, Mental Health, Prosthetics, Telehealth, Women’s Health, Specialty Care, Veterans Homelessness, and Geriatrics and Extended Care
  • Collaborate with VHA leadership and stakeholders to ensure process improvement initiatives meet operational and clinical requirements
  • Advise on integration of business and clinical processes with affiliated healthcare education systems

Requirements

What you’ll need
  • Master’s degree in Health Systems Management, Healthcare Administration, Public Health, Public Administration, or related field
  • Minimum ten (10) years of experience in a large-scale government integrated healthcare system, with substantive Veterans healthcare program involvement
  • Proven expertise in analyzing, designing, developing, and implementing healthcare business processes
  • Extensive experience with VHA Medical Center operations and working knowledge of VISN structures
  • Strong understanding of both clinical and administrative processes within the VHA
  • Experience with affiliated healthcare education systems
  • Demonstrated ability to diagnose operational challenges and develop effective process redesign strategies
  • Excellent communication, facilitation, and collaboration skills
  • Experience leading enterprise-wide process improvement initiatives in Federal healthcare systems
  • Knowledge of Federal healthcare policy development and implementation
  • Certification in Lean Six Sigma, Change Management (e.g., PROSCI®), or related methodologies

Benefits

Comp & perks
  • Equal opportunity employer
  • Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply
  • Talent Community notifications about new job opportunities, company news, and upcoming career events