Web Developer

Aptive Resources

. Design, build, and maintain ServiceNow Service Portal pages and widgets for multiple user types and roles .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow Service Portal development, including hands-on experience with HTML, CSS/SCSS, JavaScript, and Bootstrap 3. Proficient in implementing accessibility standards such as Section 508 and WCAG 2.2 while collaborating effectively with stakeholders to enhance user experience.

Highest-signal resume keywords

ServiceNow Service Portal DevelopmentHTML, CSS/SCSS, JavaScript, Bootstrap 3Section 508 and WCAG 2.2 ImplementationUI/Navigation UX DesignServiceNow CSA and/or CAD Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Service Portal DevelopmentHTMLCSS/SCSSJavaScriptBootstrap 3UI/Navigation UX DesignSQLPower BIServiceNow Performance AnalyticsAngularJS

Soft Skills

CollaborationStakeholder EngagementCommunication

Tools & Technologies

Service Portal DesignerPage EditorWidget EditorMicrosoft Power PlatformServiceNow Now Experience UI Builder

Certifications & Qualifications

ServiceNow CSA CertificationServiceNow CAD Certification

Industry Keywords

Federal AgenciesGovernment Digital PlatformsSEOWeb AnalyticsUsability Testing

Tech Stack

Tools & technologies

AngularBootstrapJavaScriptSCSSServiceNowSQL

About the role

Key responsibilities & impact

Design, build, and maintain ServiceNow Service Portal pages and widgets for multiple user types and roles
Use Service Portal Designer, Page Editor, Widget Editor, and portal theming
Conduct comprehensive portal UX assessments
Develop management plans, documentation, and design artifacts for site and portal development and continuous improvement
Implement and verify Section 508 and WCAG 2.2 accessibility on new and updated pages and widgets
Apply the NSF Tech Accelerators brand and style guide
Coordinate with content owners to ensure published material meets copyright and release requirements
Collaborate with the NSF TIP program team and stakeholder engagement/communications staff
Translate engagement plans, personas, and editorial calendars into portal features and page content
Support the U.S. National Science Foundation Tech Accelerators initiative through a ServiceNow-based portal serving researchers, innovators, investors, federal partners, and the public

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field, and 4 years of relevant web development experience; or 7 years of relevant web development experience in lieu of a degree
Hands-on ServiceNow Service Portal development, including HTML templates, client scripts, CSS/SCSS widgets, Service Portal Designer page layout, and portal theming with SCSS and Bootstrap 3
Strong responsive front-end development with HTML, CSS/SCSS, JavaScript, and Bootstrap 3
Demonstrated UI/navigation UX design experience, including information architecture, menus, and user flows
Practical experience implementing Section 508 and WCAG 2.2, including keyboard access, ARIA, and focus management
Ability to obtain and maintain required federal suitability/background investigation and system access credentials
Must be authorized to work in the United States; no visa sponsorship is offered
Candidates may work from anywhere within the United States and must be available for virtual coordination during core business hours
Portfolio website with links showcasing web design and development projects
Prior experience with federal agencies or government digital platforms is a plus
Familiarity with AngularJS is a plus
ServiceNow CSA and/or CAD certification is desired
Experience with ServiceNow Now Experience UI Builder and modern ServiceNow UX frameworks is desired
Experience supporting stakeholder engagement or outreach-focused digital platforms is desired
Familiarity with SEO, web analytics, and usability/performance testing is desired
Experience implementing brand, style guides, and design systems is desired
Proficiency with SQL, Power BI, or ServiceNow Performance Analytics is desired
Familiarity with Microsoft Power Platform tools or similar low-code tools is desired

Benefits

Comp & perks

Remote work arrangement
Equal opportunity employment
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply