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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales development and customer engagement within the public sector, utilizing CRM systems and sales tools to effectively identify and qualify potential customers. Proficient in communication and relationship-building with finance and treasury stakeholders while maintaining accurate records and feedback loops.
Highest-signal resume keywords
CRM Data ManagementSales DevelopmentCustomer QualificationClear Communication SkillsPublic Sector Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ToolsAccount ResearchOutreach CadencesFollow-Up TechniquesRecordkeepingObjection HandlingTailored MessagingProspectingMeeting SchedulingLead Qualification
Soft Skills
Goal-FocusedPersistentMotivatedTrust BuildingProfessional Communication
Tools & Technologies
CRM SystemsAI-Enabled ToolsSales TechnologyOnline Research ToolsSymPro Products
Industry Keywords
Public SectorFinancial ServicesTreasury ManagementSaaSBanking
About the role
Key responsibilities & impact- Research public sector organizations and identify finance, treasury, investment, accounting, and operational contacts
- Build targeted outreach lists using CRM data, online research, sales tools, and prospecting
- Contact prospective customers and existing contacts through phone, email, LinkedIn, and other channels
- Tailor messaging, navigate gatekeepers, handle objections, and follow up to book qualified meetings and demos
- Qualify inbound interest and follow up on marketing and event leads
- Hand off opportunities to the sales team with clear context
- Balance outreach quality and volume in a defined market
- Learn SymPro’s investment, debt, and cash management product suite and the public sector treasury management landscape
- Share prospect feedback with Sales and Marketing to improve target lists, outreach cadences, and opportunity quality
- Maintain accurate CRM records of activity, contacts, follow-up, and meeting outcomes
- Use research tools, AI-enabled tools, and sales technology to improve account research and personalize outreach
- Report to the Sales and Marketing Manager
Requirements
What you’ll need- Previous experience in technology, SaaS, sales development, business development, customer service, banking, financial services, public sector, or another customer-facing environment is an asset
- Goal-focused, persistent, and motivated by creating conversations from the ground up
- Able to handle unanswered calls, rejection, and objections
- Able to identify, research, and qualify potential customers using account information, online research, CRM data, and sales tools
- Clear written and verbal communication skills
- Able to tailor messages to the audience and communicate professionally with finance and treasury stakeholders
- Able to ask thoughtful questions, handle objections, and build trust
- Strong ownership, follow-through, and accurate recordkeeping
- Interested in learning SymPro’s products, the public sector market, and treasury management workflows
- Comfortable learning CRM systems, sales tools, and AI-enabled research or outreach tools
- Able to apply judgment and review content carefully before sending outreach
- Full-time remote role based in the United States or Canada
Benefits
Comp & perks- Bonus and commission
- Opportunity to learn from experienced sales professionals
- Exposure to the broader sales process, including sales conversations and product demonstrations
- Opportunities for career growth into inside sales, account management, customer success, or other commercial roles
- Virtual interview process
- Disability accommodations available on request