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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Single Family mortgage lending, encompassing loan origination, servicing, and compliance with industry regulations. Proficient in managing product roadmaps and integrating AI-powered features to enhance client satisfaction and operational efficiency.
Highest-signal resume keywords
Single Family Mortgage LendingLoan Origination Systems (LOS)AI-Powered FeaturesMortgage Lending RegulationsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ServicingPortfolio ManagementPayment ProcessingDelinquency ManagementInvestor ReportingPrototypingAdvanced ExcelProduct Roadmap DevelopmentSystem DesignTechnical Troubleshooting
Soft Skills
Critical ThinkingSound JudgmentProactive Problem-SolvingClient Satisfaction ManagementPresentation Skills
Tools & Technologies
Microsoft .NETCOBOLLender PortalDocument IngestionMortgage Assistance Programs
Industry Keywords
Fannie MaeFreddie MacGinnie MaeURLAULDDMISMOHousing Finance AgenciesLoan ReservationsClosing ProcessesEmerging Market Trends
Tech Stack
Tools & technologies.NET
About the role
Key responsibilities & impact- Own the strategy, roadmap, development, and ongoing evolution of the Single Family mortgage lending product line
- Support the full lending lifecycle from loan origination through portfolio management and servicing
- Oversee legacy COBOL applications and drive migration to the Microsoft .NET platform
- Advance AI-powered capabilities in the Lender Portal, including intelligent document ingestion and processing
- Define requirements, guide system design, prioritize enhancements, and oversee delivery timelines and releases
- Partner with housing finance agencies, lenders, Development, Implementation, Client Services, Business Development, Sales, and Marketing teams
- Gather client feedback, manage critical client escalations, coordinate resolutions, and maintain client satisfaction
- Support product demonstrations, showcases, RFP responses, and solution development
- Monitor mortgage lending trends, competitors, and emerging market needs
Requirements
What you’ll need- Deep knowledge of the Single Family mortgage lending industry, including loan origination systems (LOS), underwriting, eligibility, loan reservations, and closing processes
- Knowledge of loan servicing and portfolio management, including payment processing, delinquency management, and investor reporting
- Familiarity with housing finance agencies, lenders, mortgage assistance programs, first mortgage, and down payment assistance programs
- Experience managing externally facing software products, ideally within mortgage lending technology
- Ability to translate complex business requirements into product roadmaps and priorities
- Experience bringing AI-powered features into production
- Ability to create prototypes or mockups
- Comfort working with technical teams on product design, troubleshooting, and platform modernization
- Understanding of mortgage lending regulations, compliance requirements, and standards associated with Fannie Mae, Freddie Mac, and Ginnie Mae
- Familiarity with URLA, ULDD, and MISMO
- Strong analytical skills, including advanced Excel capabilities
- Experience working directly with external clients and managing complex or time-sensitive issues
- Ability to conduct product demonstrations and present recommendations to executives and cross-functional teams
- Ability to manage competing priorities across products, modernization initiatives, and new development projects
- Critical thinking, sound judgment, and proactive problem-solving approach
Benefits
Comp & perks- Fully remote work arrangement
- Autonomy to be creative and curious
- Equal employment opportunity
- Disability accommodations available on request