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Software Engineer, L3 Support – .NET
Aras Corporation. Diagnose, resolve, and prevent production issues affecting Aras Innovator customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and resolving production issues within Aras Innovator, leveraging strong knowledge of C#/.NET, MS SQL Server, and modern development practices. Proficient in enhancing platform reliability and performance while effectively communicating technical issues to diverse stakeholders.
Highest-signal resume keywords
C#/.NET DevelopmentMS SQL ServerTroubleshooting ToolsAgile DevelopmentDocker and Kubernetes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
C#OOP PrinciplesT-SQLJavaScriptTypeScriptREST APIsGitCI/CD PracticesAI-Assisted DevelopmentClient-Side Development
Soft Skills
Problem-SolvingClear CommunicationAnalytical Thinking
Tools & Technologies
DockerKubernetesHelmTroubleshooting ToolsProfiling Tools
Industry Keywords
AgileKanbanEnterprise SystemsLegacy EnvironmentsPerformance Optimization
Tech Stack
Tools & technologiesAzureDockerJavaScriptKubernetesMS SQL ServerSQLTypeScript.NET
About the role
Key responsibilities & impact- Diagnose, resolve, and prevent production issues affecting Aras Innovator customers
- Investigate complex issues and identify root causes across the application stack
- Drive escalated customer issues through analysis, fix development, testing, and deployment
- Develop enhancements and product improvements for customer-reported issues
- Evaluate technical approaches and work with product teams to refine solutions
- Support customer upgrades and adapt existing functionality to newer product versions
- Balance incoming escalations with planned improvement work
- Write clean, maintainable, and testable code using modern engineering and AI-assisted development practices
- Use troubleshooting and profiling tools to diagnose performance and stability issues
- Improve CI/CD and DevOps practices
- Enhance platform reliability, scalability, performance, and security
- Share knowledge and improve support and engineering practices
Requirements
What you’ll need- 3+ years of commercial software development experience with .NET in production
- Strong knowledge of C#/.NET and OOP principles
- Experience with MS SQL Server and strong T-SQL
- Experience using troubleshooting, diagnostic, and profiling tools
- Good knowledge of JavaScript/TypeScript
- Familiarity with REST APIs and HTTP-based standards such as OData
- Proficiency with Git or another distributed version control system
- Experience working in Agile or Kanban development environments
- Intermediate+ or higher English proficiency, spoken and written
- Ability to troubleshoot unfamiliar, ambiguous, or business-critical issues
- Ability to explain technical issues clearly to engineering teams and non-technical stakeholders
- Experience with large enterprise systems and legacy environments
- Experience with client-side development
- Direct experience with Docker, Kubernetes (AKS or Azure Container Apps), and Helm
Benefits
Comp & perks- Remote work
- Full-time employment
- Opportunities to work with AI-native, low-code PLM solutions
- Opportunities to collaborate with innovative industries and global manufacturers