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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in account management and client strategy within the AEC industry, with strong commercial acumen and the ability to develop compelling business plans. Proven leadership in fostering collaboration and mentoring teams to achieve client success and drive organic growth.
Highest-signal resume keywords
Account ManagementClient Strategy DevelopmentBusiness DevelopmentC-Suite Relationship BuildingFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client NOI ManagementCost of Sales AnalysisService DiversificationMarket AwarenessOpportunity Management
Soft Skills
Exceptional Relationship BuildingExcellent CommunicationPresentation SkillsNegotiation SkillsMentoring
Industry Keywords
AEC IndustryProfessional ServicesClient SuccessStrategic ClientsInclusive Working Environment
About the role
Key responsibilities & impact- Develop client strategy and annual business plans
- Build and maintain C-suite level client relationships and maintain an active presence at client events
- Manage client account profitability, including cost of sales, pursuit and investments
- Drive client NOI, organic growth, client margin, and optimum DRO
- Approve client account investments
- Increase share of wallet through service diversification
- Present thought leadership to clients through research and development and subject matter experts
- Identify and develop new growth opportunities with clients, bringing Arcadis services and propositions to the forefront
- Lead the client success team with health, safety and wellbeing at the forefront
- Mentor and guide Account Leaders in client relationship building
- Foster an inclusive working environment and promote collaboration across Sector and Service teams
Requirements
What you’ll need- Extensive experience in account management and client strategy within the AEC or related professional services industry
- Strong commercial and financial acumen, including understanding of pricing, cost of sales, pursuit and investment decisions, client NOI and margin, and using these to inform account strategies and plans
- Demonstrated strength in business development and opportunity management, including identifying, shaping and converting complex, multi discipline opportunities with strategic clients
- Advanced client insights and market awareness, with the ability to interpret client priorities, sector trends and competitive dynamics to develop compelling client strategies and annual business plans
- Well versed across all Arcadis services to increase share of wallet through diversification of service offering
- Exceptional relationship building skills, with advanced acumen in building and maintaining trusted relationships at C-suite and senior stakeholder levels in client organizations
- Proven ability to lead and mentor multi-disciplinary teams, creating a collaborative, inclusive and high performing environment focused on client success
- Excellent communication, presentation and negotiation skills, including experience representing the company at client meetings, reviews and industry events
- Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile
- Degree level education in a relevant field such as business, accounting, economics or a related field, or equivalent practical experience
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Employee Assistance Program (EAP)
- 401K
- Short-term disability (STD)
- Long-term disability (LTD)
- AD&D insurance
- Life insurance
- Paid parental leave
- Reward & recognition program
- Wellbeing benefits
- Adoption assistance
- Tuition reimbursement
- Nine paid holidays
- 15 days PTO accruing per year
- Hybrid workplace arrangement