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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Credit Management and Customer Account Management, with a strong focus on financial evaluations, cash receipt processing, and effective communication. Proficient in ERP systems and Microsoft applications, ensuring accuracy in client data and billing.
Highest-signal resume keywords
Credit ManagementCustomer Account ManagementERP SystemsMicrosoft ExcelAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit EvaluationsDebt CollectionCash Receipts ProcessingFinancial AnalysisInvoicingDunning ProceduresCredit Note ApprovalsReceipt ReconciliationData AccuracyProcess Improvement
Soft Skills
Effective CommunicationAttention to DetailProblem-SolvingInterpersonal SkillsTeam Player
Tools & Technologies
Microsoft OutlookMicrosoft WordDun & Bradstreet
Industry Keywords
Accounts ReceivableCash ForecastingClient Data ManagementOperational RisksStandardization
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Execute credit and accounts receivable activities within the country
- Conduct credit evaluations for new and reactivated clients, assessing financial and legal standing
- Perform dunning and debt collection through proactive email and phone communication with assigned clients
- Prepare and maintain daily cash receipts forecasts, demand letters, and statements of account
- Maintain bad debtor lists, invoicing requirement sheets, and receipt records
- Monitor and follow up on signed documentation
- Evaluate and process credit note approvals
- Process and reconcile cash receipts, including refunds, netting, write-offs, and adjustments
- Generate and review applied receipt journals and receipts summaries
- Ensure accuracy of client data and billing information in ERP and related systems
- Escalate issues and communicate operational risks or delays to the Team Manager
- Recommend areas for standardization and process improvement
Requirements
What you’ll need- Bachelor’s/College Degree in Accountancy or any related field in Finance
- Minimum of 2 to 3 years of relevant working experience in end-to-end Customer Account Management
- Basic knowledge in Credit Management and score tools such as Dun & Bradstreet is an advantage
- Experience in ERP systems is preferred
- Proficiency in Microsoft applications (Excel, Outlook, and Word) is required
- Result oriented and attention to details
- Communicate effectively both verbal and written
- Strong analytical and problem-solving skills
- Proactive with good interpersonal skills and a committed team player
- Can work on flexible hours to meet changing work environment and to meet tight deadlines
Benefits
Comp & perks- Skills-based career development approach
- Opportunity to build a career path using individual experience and expertise
- Meaningful work delivering sustainable solutions
- Equality, diversity, inclusion and belonging support
- Support to achieve career ambitions
- Hybrid work arrangement