Senior Social Media Team Lead

Arcadis

. Lead day-to-day delivery of Arcadis’ global social media strategy across priority channels .

Posted 9/18/2026full-timeMakati • PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading social media strategy and execution across multiple platforms, with a strong focus on performance measurement, community engagement, and content optimization. Proficient in managing social media teams and collaborating with stakeholders to drive brand growth and audience engagement.

Highest-signal resume keywords

Social Media Strategy DevelopmentOktopost ManagementTeam Leadership and CoachingPerformance Reporting and AnalyticsContent Optimization and Insights

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media MarketingContent StrategyAudience EngagementGoogle Analytics UA/GA4Microsoft ExcelAsanaLinkedIn Campaign ManagerMeta Business ManagerGoogle AdsSocial Media Management Software

Soft Skills

Effective CommunicationTime ManagementAnalytical MindsetAttention to DetailProject Management

Tools & Technologies

OktopostLinkedInFacebookInstagramYouTubeTikTokGoogle Data StudioMicrosoft WordMicrosoft PowerPointAsana

Certifications & Qualifications

LinkedIn Certification

Industry Keywords

Social Media PlatformsBrand Ambassador ProgramCommunity EngagementDigital TrendsPerformance Metrics

About the role

Key responsibilities & impact

Lead day-to-day delivery of Arcadis’ global social media strategy across priority channels
Translate global priorities into social media activation plans
Develop and maintain an insight-led social content and activation roadmap
Translate strategic channel direction into operational plans, team priorities and scalable delivery
Improve social media impact through testing, new formats, platform innovation, employee advocacy and paid-media integration
Establish and maintain operational processes for the Brand Ambassador Program
Manage board configuration, user management, stakeholder engagement, performance reporting and content planning
Set standards for channel governance, content quality, stakeholder briefing, publishing workflows, community engagement and reporting
Identify, escalate and support management of reputational risks, sensitive issues and negative sentiment
Monitor community engagement trends, audience sentiment and channel health
Champion inclusive, accessible and brand-aligned content
Provide guidance, toolkits and best practices for global social media standards
Manage assigned tasks from the global project request tool on time
Coordinate with the creatives team on social media content
Lead, coach and prioritise the GSSC social media team
Foster collaboration, continuous learning and operational excellence
Support resource planning, workload prioritisation and capability development
Partner with global, regional and local stakeholders
Collaborate with paid media, organic social, email, web and analytics teams
Evaluate individual and team performance against KPIs
Manage PDR, GPS, rewards and recognition, upskilling, discipline management, coaching and mentoring of direct reports
Provide reporting and recommendations on business growth, audience engagement and brand performance
Contribute to measurement frameworks, dashboards and performance narratives
Optimise activity using channel, audience and performance insights
Act as subject matter expert for priority social media platforms
Manage and optimise Oktopost, including governance, user management, publishing workflows, reporting and employee advocacy
Ensure platform-specific best practices across LinkedIn, YouTube, Meta and other channels
Lead social listening on audience sentiment, industry conversations, competitors and brand perception
Maintain publishing standards and platform guidelines
Provide stakeholder training and best-practice recommendations
Evaluate and implement new platform features, tools and innovations

Requirements

What you’ll need

Bachelor’s Degree in Marketing, or any Business-related courses
6+ years of cumulative experience in social media marketing
Experience managing social platforms including LinkedIn, Twitter, Facebook, Instagram and social media management platforms such as Oktopost
Strong social media experience translating strategy into clear delivery plans and leading a team
In-depth knowledge of social media platforms including Facebook, X, Instagram, LinkedIn and YouTube
Hands-on experience with LinkedIn, Facebook, Instagram, YouTube and TikTok
Hands-on experience with Oktopost or similar social media management software
LinkedIn certification or hands-on experience preferred
Understanding of LinkedIn Campaign Manager and Meta Business Manager
Google Ads knowledge is a plus
Good understanding of Google Analytics UA/GA4 and Google Data Studio
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
Experience with Asana or similar task management software
Analytical mindset and attention to detail
Ability to create insights to optimise content strategy
Up-to-date knowledge of digital trends and best practices
Presentation and project management skills
Effective time management and communication skills
English proficiency

Benefits

Comp & perks

Skills-based career development approach
Opportunity to do meaningful work delivering sustainable solutions
Support to achieve career ambitions
Equality, diversity, inclusion and belonging commitment
Flexible career path tailored to individual motivations and goals