Project Manager

Ardent

. Lead the full lifecycle of client engagements .

Posted 10/15/2026contractRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full lifecycle of client engagements, including project design, development, and delivery while adhering to project management standards. Proven ability to effectively communicate with clients and manage project scope, risks, and budgets across multiple time zones.

Highest-signal resume keywords

Client-Facing Project ManagementBudget ManagementProject Management ToolsEffective Client CommunicationRisk Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningProgress ReportingScope ManagementIssue ManagementNegotiation

Soft Skills

Problem-SolvingFlexibilityUrgencyInterpersonal Communication

Tools & Technologies

SmartsheetMicrosoft ProjectMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Learning IndustryClient EngagementsProject DeliveryCross-Functional CollaborationClient Services Management

About the role

Key responsibilities & impact

Lead the full lifecycle of client engagements
Oversee project design, development, and production to meet client specifications and deadlines
Coordinate timely milestone handoffs internally and externally
Provide proactive status updates to team members, management, and clients
Hold internal and external status meetings
Document and communicate meeting decisions and actions
Follow Ardent’s project management standards and best practices
Develop, maintain, and monitor progress reports, project plans, timelines, and budgets
Develop detailed project plans to monitor and track progress
Manage people and vendor resources for client engagements
Rework plans and prioritize needs with the Resource Manager
Support participating internal and external talent
Develop purchase orders and track projects from purchase order through invoicing
Obtain client feedback and manage edits and revisions
Escalate changes affecting scope, time, cost, or quality
Perform risk management to minimize project risks
Strengthen client relationships and Ardent’s position as learning consultants
Travel locally to and from client locations as needed
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree or equivalent years of experience required
5+ years’ experience as a client-facing Project Manager
Experience in the learning industry is a plus
Experience with Smartsheet, Microsoft Project, or other project management tools
Competency in Microsoft Word, Excel, and Outlook
Proven ability to manage budgets
Willingness to support clients across EST, CST, and PST time zones
High competence in project and client services management
Ability to handle flexibility and ambiguity in a client services environment
Effective client communication, including confidence in difficult conversations
Ability to manage project scope and changes through problem-solving, risk identification, issue management, and negotiation
Demonstrated ability to launch new client engagements and projects
Ability to report on project success criteria, metrics, milestones, risks, and issues
Proven track record of successful project delivery and cross-functional work with internal and external teams
Ability to balance detailed project work with the overall project picture
Responsive verbal and written communication with a strong sense of urgency
Experience communicating with customers in a client-facing role

Benefits

Comp & perks

Fully remote work arrangement
Contract-to-hire opportunity
Equal opportunity employer committed to diversity and inclusion
Opportunity to work with clients and vendors across multiple time zones
Local travel support as needed