IT Business Analyst, Project Coordinator

Ariat Europe Limited

. Work with teams across Customer Service, Sales, Finance, Operations and other functions to understand business needs and identify opportunities for improvement .

Posted 11/5/2026full-timeHarwell • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis and IT project coordination, with a strong focus on requirements gathering, process mapping, and user acceptance testing. Proven ability to communicate effectively with diverse teams and manage multiple priorities while delivering measurable results.

Highest-signal resume keywords

Business AnalysisIT Project CoordinationUser Acceptance TestingRequirements GatheringProcess Mapping

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements GatheringProcess MappingUser Acceptance TestingData EvaluationChange Management

Soft Skills

Problem-SolvingCommunicationInterpersonal SkillsOrganizational SkillsCollaboration

Tools & Technologies

SAPJiraSmartsheet

Industry Keywords

Business SystemsERPGlobal OrganizationStakeholder ManagementChange Adoption

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Work with teams across Customer Service, Sales, Finance, Operations and other functions to understand business needs and identify opportunities for improvement
Gather, analyse and document requirements, user stories, process flows and acceptance criteria
Map current processes, identify pain points and support improved ways of working
Act as a link between business users and technical teams
Coordinate IT projects and smaller initiatives from discovery through delivery
Track actions, milestones, dependencies, risks and decisions
Maintain project plans, status updates, meeting notes and action logs
Keep stakeholders informed of progress and potential issues
Support delivery with global IT teams and business stakeholders against agreed priorities and timelines
Assess and document change requests and support prioritisation based on business value, urgency, effort and impact
Take ownership of assigned tasks and follow up proactively
Support user acceptance testing, including preparing test scenarios, coordinating business participation, recording defects and tracking outcomes
Investigate application or process issues by gathering examples, documenting symptoms and coordinating with technical teams
Validate fixes and changes before release and support post-implementation checks
Identify opportunities to improve processes, reduce manual work and better use existing systems and technology
Maintain clear, reusable documentation of requirements, decisions and solutions
Build relationships with European business teams and the global IT organisation
Represent European business needs while supporting global standards and shared solutions
Communicate with technical and non-technical audiences, adapting detail to the audience
Support training, communications and change adoption where required

Requirements

What you’ll need

Typically +3 years’ experience in business analysis, IT project coordination, business systems, application support or a similar role
Strong organisation and coordination skills, with the ability to manage multiple tasks and maintain a clear sense of priority
Excellent problem-solving skills and the confidence to investigate issues, ask questions and seek solutions under pressure
Clear written and verbal communication skills, with the ability to work effectively with people across different teams and levels
A proactive, helpful and friendly approach, with strong interpersonal skills and a willingness to collaborate
Good attention to detail and the ability to turn discussions and information into clear requirements, actions and documentation
An interest in business applications, integrations and how technology supports end-to-end business processes
Ability to take ownership of tasks, follow through on commitments and raise risks or blockers early
Exposure to SAP or another ERP/business application
Experience using Jira, Smartsheet or similar tools for task, project or change tracking
Involvement in user acceptance testing, requirements gathering, process mapping or system enhancements
Experience working with distributed teams or within a global organisation
Familiarity with project management or business analysis methods; formal qualifications are welcome but not essential
Strong communication
Confident using data to evaluate activity and inform decisions
The ability to travel without restrictions to mainland Europe and the US
Ability to drive in the UK
Confident working independently and taking ownership of projects
Collaborative and comfortable working across multiple functions
Adaptable and comfortable managing competing priorities
Results-oriented, with a focus on delivering measurable impact

Benefits

Comp & perks

Private Medical Insurance
Life Assurance
Critical Illness Cover
Employee Assistance Programme
Health & Wellbeing Points Scheme
Cycle to Work Scheme
Company Bonus Scheme
Employee Purchase Scheme
Employee Referral Programme
Birthday day off
Holiday Purchase Scheme
Bring your dog to work scheme
Employee Volunteering policy
Working from a different location policy
Free onsite Parking including 2 electric charging points