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Market Solutions Implementation Consultant
Arkansas Blue Cross and Blue Shield. Leads implementation of Enterprise point solution products and vendors for diverse customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise-level implementations of health solutions, with a strong focus on project management, stakeholder engagement, and operational process translation. Proficient in managing customer relationships and driving change management initiatives within healthcare environments.
Highest-signal resume keywords
Project Management Professional (PMP)Health Insurance ExperienceImplementation of Technology or AutomationAgile Operating ProcessesCoaching and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBusiness AnalysisProcess ImprovementData CollectionTechnical Feasibility AssessmentOperational Process TranslationCompetitive Market ReconnaissanceDocumentationTroubleshootingAnalytical Skills
Soft Skills
Conflict ManagementAttention to DetailProblem-SolvingCommunicationLeadership
Tools & Technologies
Microsoft ProjectMicrosoft Visio
Certifications & Qualifications
Project Management Professional (PMP)Certified Scrum Master
Industry Keywords
HealthcareEnterprise SolutionsChange ManagementCustomer EngagementOrganizational Development
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Leads implementation of Enterprise point solution products and vendors for diverse customers
- Serves as an internal and external subject matter expert and champion for successful implementations
- Defines project scope and objectives with relevant stakeholders and ensures technical feasibility
- Collects, documents and disseminates customer-specific implementation details
- Leads data collection and integration efforts with customer vendor partners
- Leads implementation kickoff meetings and ongoing implementation touchpoints
- Determines strategic direction and performs competitive market reconnaissance
- Partners with Enterprise leadership to align with the Enterprise vision for a health solutions company
- Performs issue and risk management
- Owns relationships with operations and vendor partners during implementations
- Organizes and facilitates agile operating processes, including functional specifications, story grooming, planning and release communications
- Translates required capabilities into operational processes and measurement plans
- Translates vision into technical team requirements and validates requirements through pilots and beta groups
- Acts as a leader and mentor and provides support to senior leadership
Requirements
What you’ll need- Bachelor's degree in Business Administration, Healthcare or Information Technology, or related field required
- Project Management Professional (PMP) certification required
- Minimum seven (7) years' health insurance/healthcare work experience in consulting, project management, business analysis, and/or product management leading large scale projects
- Experience with project management software such as Microsoft Project and Microsoft Visio
- Experience coaching, mentoring and guiding employees in bringing new capabilities to market, improving operations, and leading change management initiatives
- Experience implementing technology or automation
- Experience managing multiple customer engagements with prioritization and multitasking abilities
- Experience operating in traditional and matrixed environments
- Subject matter expertise in organizational development, process improvement and/or project management processes
- Strong understanding of business workflows and processes
- Strong conflict management, troubleshooting, analytical and problem-solving skills
- High attention to detail regarding documentation and processes
- Ability to learn new technologies and processes quickly
- Ability to translate business needs into software delivery plans and communicate them to technical and non-technical stakeholders
- Master's degree preferred
- Certified Scrum Master certification preferred