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IT Infrastructure Analyst
Arkansas.gov. Design, configure, and maintain servers, networks, storage systems, and virtualization environments .
Posted 9/25/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $66,458 - $108,431 per yearWebsite
Tech Stack
Tools & technologiesFirewalls
About the role
Key responsibilities & impact- Design, configure, and maintain servers, networks, storage systems, and virtualization environments
- Monitor infrastructure health, capacity, performance, uptime, and reliability
- Troubleshoot and resolve server, networking, firewall, VPN, hardware, software, and network issues
- Monitor security controls for firewalls, endpoint protection, and intrusion detection
- Assist in vulnerability assessments and remediation activities
- Evaluate infrastructure and recommend upgrades or improvements
- Maintain and test disaster recovery and business continuity plans
- Monitor backups, replication, and restoration processes
- Document systems, configurations, changes, procedures, and technical processes
- Create technical diagrams, procedural manuals, and knowledge base articles
- Provide regular reports on system performance, uptime, and incidents
- Collaborate with IT teams, vendors, and personnel on infrastructure projects
- Research emerging technologies and assess their impact on infrastructure
- Provide support and training to end-users and junior IT personnel
Requirements
What you’ll need- Bachelor’s Degree in Information Technology, Computer Science, or a related field
- Minimum of 2 years of experience in information technology infrastructure or related roles, such as systems or network administration
- Strong analytical and troubleshooting skills
- Attention to detail and ability to prioritize tasks effectively in dynamic environments
- Excellent communication and collaboration skills
- Proactive mindset with a focus on continuous improvement
- Ability to manage multiple projects and meet deadlines