Director – US Payroll

Armanino

. Serve as a trusted advisor to U.S.-based clients on payroll operations, compliance, controls, and process improvement .

Posted 10/9/2026full-timeAhmedabad • IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in U.S. payroll operations, compliance, and process improvement, with a strong ability to lead teams and manage client relationships effectively. Proficient in analyzing complex payroll issues and providing practical solutions while maintaining advanced knowledge of payroll regulations and systems.

Highest-signal resume keywords

U.S. Payroll OperationsPayroll ComplianceClient Relationship ManagementPayroll Systems KnowledgeTeam Leadership and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll OperationsPayroll CompliancePayroll Tax RequirementsProcess ImprovementPayroll ControlsMulti-State Payroll ManagementRisk ManagementPerformance CoachingProject ManagementBusiness Development

Soft Skills

Problem-SolvingCommunication SkillsOrganizational SkillsConsulting SkillsInterpersonal Skills

Certifications & Qualifications

Certified Payroll Professional (CPP)Payroll Certifications

Industry Keywords

Payroll RegulationsCompliance ObligationsHuman ResourcesFinanceBusiness Process Outsourcing (BPO)

About the role

Key responsibilities & impact

Serve as a trusted advisor to U.S.-based clients on payroll operations, compliance, controls, and process improvement
Lead discovery and solution discussions to understand client needs, identify root causes, and recommend practical solutions
Develop relationships with client executives, HR leaders, finance teams, controllers, and operational stakeholders
Explain complex payroll, tax, and compliance issues in clear business language
Support payroll assessments, transformations, technology initiatives, transitions, and operational improvement projects
Identify risks, compliance concerns, and opportunities for process optimization
Collaborate with client HR and Benefits teams, HR/Payroll technology, and accounting teams
Maintain advanced knowledge of U.S. federal, state, and local payroll regulations
Serve as the escalation point for complex payroll matters
Provide guidance on multi-state payroll compliance, payroll tax registrations, wage and hour requirements, FLSA compliance, garnishments and levies, tax notices, year-end reporting, filings, payroll controls, and risk management
Monitor regulatory developments and communicate impacts to clients and internal teams
Establish payroll standards, procedures, and quality controls
Lead, coach, mentor, and develop payroll professionals across the India delivery organization
Establish technical training programs and build consulting and advisory capabilities
Create career development plans and succession strategies
Conduct performance coaching and professional development discussions
Oversee payroll service delivery across assigned clients and engagements
Manage resource planning, staffing capacity, workload balancing, and service delivery metrics
Establish operational processes supporting consistency, scalability, and efficiency
Monitor service quality and implement corrective actions
Lead continuous improvement initiatives
Support business development through prospect meetings, solution discussions, proposal development, scope development, pricing discussions, and service design
Identify opportunities to expand payroll services within existing client relationships
Support thought leadership initiatives, training programs, webinars, and client education
Help develop scalable payroll service offerings and delivery methodologies

Requirements

What you’ll need

Bachelor's degree in Business, Accounting, Finance, Human Resources, or related field
10+ years of progressive payroll experience
Demonstrated experience supporting U.S. payroll operations and compliance
Experience leading payroll teams within a consulting, outsourcing, professional services, BPO, or managed services environment
Experience managing client relationships and communicating directly with executive stakeholders
Experience supporting multi-state payroll environments and complex payroll structures
Deep knowledge of U.S. payroll regulations, payroll tax requirements, and compliance obligations
Strong understanding of payroll systems, payroll operations, and payroll controls
Ability to analyze payroll issues and identify practical business solutions
Strong consulting, client relationship, and problem-solving skills
Excellent verbal and written communication skills
Ability to lead client discussions and represent the practice professionally
Experience developing and mentoring payroll professionals
Strong organizational and project management capabilities
Ability to work effectively across global teams and multiple client environments
Advanced degree preferred
CPP (Certified Payroll Professional) or equivalent payroll certification preferred
Additional payroll, compliance, or workforce management certifications are a plus

Benefits

Comp & perks

Provident Fund
Gratuity
Medical Insurance
Group Personal Accident Insurance
Other employment benefits depending on the position
Access to a community of resources to support ideas, build skills, and expand professional networks