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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM administration and data operations, with a strong focus on data governance, accuracy, and compliance. Proficient in executing data uploads, maintaining data hygiene, and supporting operational reporting processes.
Highest-signal resume keywords
CRM AdministrationData Governance ProcessesData Enrichment PlatformsBulk Data ToolsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryData ValidationData DeduplicationData Dictionary FrameworkStructured Data Management
Soft Skills
Organizational SkillsTime ManagementProcess Discipline
Tools & Technologies
SalesforceMicrosoft Dynamics D365Spreadsheet Management
Industry Keywords
Data IntegrityOperational ComplianceGovernance StandardsAudit DocumentationSales Operations Metrics
About the role
Key responsibilities & impact- Execute list uploads and bulk data imports in accordance with approved governance standards
- Perform standardized data entry and record updates using defined naming conventions and field definitions
- Maintain adherence to data dictionaries and required field structures
- Document uploads and updates for audit and tracking purposes
- Conduct routine deduplication using established matching criteria
- Identify and escalate complex data integrity issues to the Sales Operations Supervisor
- Maintain data hygiene standards for accurate pipeline, account, and contact reporting
- Support ongoing cleanup initiatives aligned to governance priorities
- Execute enrichment workflows using approved third-party tools and structured intake processes
- Follow enrichment playbooks for account, contact, and opportunity records
- Ensure enrichment updates align with standardized field definitions and taxonomy
- Conduct governance reviews using standardized checklists and review playbooks
- Validate required fields, stage progression criteria, and account/opportunity completeness
- Support conflict checks, stage-gate validations, and other operational compliance processes
- Escalate deviations from standards to the Sales Operations Supervisor
- Generate recurring operational reports aligned to Sales Operations metrics
- Validate data accuracy before report distribution
- Support dashboard maintenance by ensuring underlying data consistency
- Track adherence to governance standards and provide summary insights to the supervisor
Requirements
What you’ll need- 2+ years’ experience in CRM administration, data operations, or sales operations support
- Experience working with structured data governance processes
- Proficiency in CRM systems (e.g., Salesforce or equivalent)
- Strong attention to detail and process discipline
- Experience with bulk data tools and spreadsheet management
- Experience with data enrichment platforms
- Experience working within a defined data dictionary framework
- Knowledge and experience working in Microsoft Dynamics D365 is a plus
- Exceptional organizational and time management skills
- Keen eye for detail and ability to spot errors with accuracy and efficiency
Benefits
Comp & perks- Provident Fund
- Gratuity
- Medical Insurance
- Group Personal Accident Insurance
- Other employment benefits depending on the position
- Access to a community of resources to support ideas, build skills, and expand professional networks
