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Broadband Technician
Armstrong Group. Install, troubleshoot, and repair Internet and telephone services for residential and commercial customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, troubleshooting, and repairing Internet and telephone services while adhering to safety guidelines. Capable of performing physical tasks and maintaining compliance with vehicle inventory and safety standards.
Highest-signal resume keywords
Installation And Troubleshooting Of Voice And Data ServicesBPI CertificationValid Driver’s LicensePhysical Ability To Lift Over 50 PoundsCustomer-First Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Internet Service InstallationTelephone Service InstallationTest Equipment UsageTroubleshootingPhysical Task Performance
Soft Skills
Customer Service OrientationProblem-Solving
Certifications & Qualifications
BPI Certification
Industry Keywords
Safety ComplianceVehicle Inventory ManagementOn-Call WorkShift WorkContinuous Training
About the role
Key responsibilities & impact- Install, troubleshoot, and repair Internet and telephone services for residential and commercial customers
- Install and troubleshoot voice and data services using test equipment
- Follow safety and installation guidelines
- Maintain vehicle inventory and safety compliance
- Perform physical tasks including climbing, digging, and drilling
- Complete timely, detailed paperwork and provide feedback to improve services
- Participate in continuous training and development
- Participate in on-call and shift work as required
Requirements
What you’ll need- Valid driver’s license
- High school diploma
- Ability to pass BPI certification within 12 months
- Physical ability to bend, climb, sit, and lift over 50 pounds
- Ability to work in various weather conditions
- Ability to participate in on-call and shift work as required
- Customer-first approach to problem-solving
Benefits
Comp & perks- Competitive hourly wage
- Free/discounted Armstrong services
- Company vehicle for daily commute
- Medical, dental, and vision benefits effective from day one
- 401(k)
- Generous paid time off
- Holiday schedule
- Training opportunities and hands-on experience in advanced technologies